- RT @Dave_Champion Obama asks DOJ to look at whether AZ immigration law is constitutional. Odd that he never did that with #Healthcare #tcot #
- RT @wilw: You know, kids, when I was your age, the internet was 80 columns wide and built entirely out of text. #
- RT @BudgetsAreSexy: RT @FinanciallyPoor "The real measure of your wealth is how much you'd be worth if you lost all your money." ~ Unknown #
- Official review of the double-down: Unimpressive. Not enough bacon and soggy breading on the chicken. #
- @FARNOOSH Try Ubertwitter. I haven't found a reason to complain. in reply to FARNOOSH #
- Personal inbox zero! #
- Work email inbox zero! #
- StepUp3D: Lame dancing flick using VomitCam instead or choreography. #
- I approve of the Nightmare remake. #Krueger #
Reputation Isn’t Everything
I’m a code monkey by trade. Software development pays my mortgage.
I’m also–and separately–a small business owner and have been for years. I’ve actually got several side-hustles going, but only one of them is formal, organized, and incorporated as an LLC. A few years ago, a friend and I decided to go into business together, got certified by the state and start making some extra money.
I have recently discovered that two of the government agencies related to our business have been referring students to us. When our customers call the certifying organization, they are–at least some of the time–recommending us over nearly 200 of our competitors. You can’t buy that kind of marketing. At least, I hope you can’t.
How did that happen? How did two faceless bureaucracies decide that we were the company to recommend?
People talk. Over the last few years, we have worked to make sure people want to say nice things about us. What did we do?
1. We never lie. Our business is training. If one of our students asks a question I can’t answer, I admit it and promise to find the answer. Then, after class, I find the answer and email it to everyone.
2. We are reliable. If we schedule a class and just one person shows up, we hold the class. We have had classes with two instructors and one student. Our hourly rate sucked those days, but the students loved the attention and sent us business afterward. I’d never cancel if even one person is planning to be there.
3. We give it away. We give a lot away. If our customers have questions before or after class, we answer them. I spend time on related forums answering questions. Veterans take our class at cost. I try to give away at least as much value as I get paid for.
Now, this sounds like a sales page, but it’s not. I’m not mentioning the name of my company or even the industry, just so nobody thinks I’m trying to drum up business.
We have dropped a crazy amount of time and effort into building our reputation. With a firm foundation of knowledge and the 3 items I mentioned above, a good reputation is easy to build. A bad reputation is even easier. It’s been said that a happy customer will tell 1 person about his experience, while an unhappy customer will tell 100. Repairing the damage from the unhappy customer is much more expensive than just doing it right the first time.
Building a good reputation is absolutely critical for a successful business. Be ethical, honest, and helpful. Always be there when you say you will be, and try to give away as much as possible without actually hurting yourself. People will talk, so don’t give them a chance to say bad things without being liars themselves.
Reputation isn’t everything. You also need knowledge, marketing, and a product. Without a good reputation, however, the rest doesn’t matter.
Effen Carpets, Effen Pets
We’ve got pets. Lots of pets.
- 4 cats
- 3 kids
- 2 pythons
- 1 dog
- 1 hamster
And yours truly.
I count, I make a good mess.
Pets have hair. Well, except for the python and the horrible abominations of mis-evolved Chinese food known as bald cats.
Pet hair gets every-damn-where.
A few weeks ago, we watched our friend’s dogs for a few days.
Those things pee. Not in the backyard like good dogs, but on the girls’ bedroom carpet.
I hate pee.
Not my own, of course.
I really, really hate animal pee in my house.
So we got the carpets cleaned. Linda told me it would be a bit more than normal, since we were going to get the air ducts cleaned at the same time. I was fine with that. Animal hair gets everywhere, and in the ducts, it makes the furnace and air conditioner work poorly.
Then, I got an email alert from Capital One.
Seven hundred freaking dollars!
That’s about $400 more than I was expecting.
Not flipping thrilled! <—-Understatement.
Thankfully, we have money tucked aside for crap like this, but if stuff keeps coming up, we’re going to be hosed.
Net Worth Update
Now that my taxes are done and paid for, I thought it would be nice to update my net worth.
In January, I had:
Assets
- House: $252,900
- Cars: $20,789
- Checking accounts: $3,220
- Savings accounts: $6,254
- CDs: $1,105
- IRAs: $12,001
- Investment Accounts: $1,155
- Total: $297,424
Liabilities
- Mortgage: $29,982
- Credit card: $18,725
- Total: $48,707
Overall: $249,717.00
Here is my current status:
Assets
- House: $240,100 (-12,800) Estimated market value according to the county tax assessor. This will be going down in a few months when the estimates are finalized for the year. I don’t care much about this number. We’re not moving any time soon, so the lower the value, the lower the tax assessment.
- Cars: $15,857 (-4,932) Kelly Blue Book suggested retail value for both of our vehicles and my motorcycle.
- Checking accounts: $4,817 (+1,597) I have accounts spread across three banks. I don’t keep much operating cash here, so this fluctuates based on how far away my next paycheck is.
- Savings accounts: $6,418 (+164) I have savings accounts spread across a few banks. This does not include my kids’ accounts, even though they are in my name. This includes every savings goal I have at the moment. I swept a chunk of this into an IRA to lower my tax bill, which is also why my IRA balance is up as much as it is.
- CDs: $1,107 (+2) I consider this a part of my emergency fund.
- IRAs: $16,398 (+4,397) I have finally started to contribute automatically. It’s only $200 at the moment, but it’s something.
- Investment Accounts: $308 (-847) I pulled most of this out and threw it at a credit card.
- Total: $285,005 (-12,419)
Liabilities
- Mortgage: $28,162 (-1,820)
- Credit card: $16,038 (-2,687) This is the current target of my debt snowball. This has actually grown a bit over the last week. I did a balance transfer that cost $400, but it gives me 0% for a year, versus the 9% I was paying. That will pay for itself in 3 months, while simplifying my payments a bit and saving me almost a thousand dollars in payments this year.
- Total: $44,200 (-4,507)
Overall: $240,805 (-8,912)
Well, I lost some net worth over the last quarter, but it’s still a good report. If I disregard the change in value of my house and cars–two thing I have no control over–my overall total would have gone up almost $9,000.
All in all, it’s been a good year for me, so far, though paying off that credit card by fall is going to be a challenge.
Fighting Fair
This was a guest post on another site early last year.
Everyone, at times, has disagreements. How boring would life be if everyone agreed all of the time? How you handle those disagreements may mean disaster.
This is particularly true when you are arguing with your spouse. You spend most non-working moments with this one person, this wonderful, loving, infuriating person. Your emotions will naturally run high while discussing the things you care most about with the person you care most about. Arguments are not only natural, but inevitable.
How do you have an argument with someone you love without lasting resentment?
You have to argue fairly. There are a few principles to remember during an argument.
- When your partner is talking, your job is to listen with all of your energy. You are not interrupting. Your are not planning your rebuttal while waiting for your turn to talk. Your are listening, nothing else. If you don’t listen, you can’t understand. If you don’t understand, you can’t find a resolution.
- Remember that your partner cares. If she didn’t care, she wouldn’t feel so strongly about the argument. This isn’t a war, just an argument. She still wants to spend the rest of her life with you. Keeping this in mind will change the entire tone of the argument into a positive interaction. You will still disagree, but you will be looking for a solution together, instead of finding a “win” at any cost.
- Search for the best intent. Remember #2? There is an incredibly good chance that, if there are two ways to interpret something your partner has said–a good way and a bad way–your partner probably meant the good way. Even if you are wrong, it is far better to err on the side of resolution than the side of antagonism.
- When your partner has finished speaking, it’s still not your turn to argue. Your job now is to repeat your understanding of the issue, without worrying about problem-solving. Before you can refute the argument–or even establish your disagreement–you have to know that you understand her position and she has to know that you do. Without understanding, there can be no path to resolution that doesn’t cause resentment. If you have too much resentment, you won’t have a marriage.
After all of this, it will finally be your turn to make your point. Hopefully, your partner will be following the same rules so you can solve your problems together, without learning to hate each other.
Arguments in your marriage aren’t–or shouldn’t be–intended to draw blood. Fights happen. If your goal is to win at any cost, you will both lose, possibly everything.
Mastermind – The Best Personality Type
A few of the best personal finance blogs have decided to post on a theme. It’s a personality type blog carnival.
After taking the Jung Typology Test, I discovered that I am an INTJ; a Rational Mastermind. Specifically I am I(78%) N(12%) T(75%) J(44%).
What does that mean, you ask?
It means that I am rare. Fewer than 3% of the population has my personality type, which is Introvert iNtuition Thinking Judgement, but the intuition is close to Sensing, making me almost an ISTJ, or a Guardian Inspector.
From Wikipedia:
- I – Introversion preferred to extraversion: INTJs tend to be quiet and reserved. They generally prefer interacting with a few close friends rather than a wide circle of acquaintances, and they expend energy in social situations (whereas extraverts gain energy).
- N – Intuition preferred to sensing: INTJs tend to be more abstract than concrete. They focus their attention on the big picture rather than the details and on future possibilities rather than immediate realities.
- T – Thinking preferred to feeling: INTJs tend to value objective criteria above personal preference. When making decisions they generally give more weight to logic than to social considerations.
- J – Judgment preferred to perception: INTJs tend to plan their activities and make decisions early. They derive a sense of control through predictability, which to perceptive types may seem limiting.
- S – Sensing preferred to intuition: ISTJs tend to be more concrete than abstract. They focus their attention on the details rather than the big picture, and on immediate realities rather than future possibilities.
To summarize the personality of a mastermind: We are big-picture planners. We see patterns other people miss and use that to solve complex puzzles and problems. It’s not possible to follow a thought through the head of a mastermind, because thinking comes with a ton of free association. We may be watching an episode of Spongebob, and something Patrick does will trigger a domino-effect of seemingly unrelated thoughts that will lead a conclusion, out of nowhere. Often, we aren’t aware of the process.
We don’t do crowds, at least, not often. Good conversation with good friends is better than a party full of people we barely know. Crowds are draining. A quiet night at home is a good night, but that’s not saying we-re shy. We just don’t enjoy keeping up with small talk and polite chatter. Get us on a topic we’re passionate about and you won’t shut us up. Get us in a group of people we care about, and we can be the life of the party.
As a group, we are ambitious and deliberate. We are capable of making firm decisions, confidently. Confidence is one of the hallmarks of a mastermind, but one I don’t have to the normal extreme.
We are obsessive focused. When we get set on a problem, we focus in a way that leaves other people stupefied. Time goes away. The rest of the world fades. You may have to shout to get our attention. Sometimes, our minds will drift in the middle of a conversation, and we’ll lose track of who’s saying what. It’s rude, but that doesn’t change the way we are wired.
We don’t do emotion. We are rational and get frustrated with people who make decisions based on emotion. This makes it hard to connect with others, but that’s okay, because it’s better to have a few extremely close friends than a crowd of mere acquaintances. Unfortunately, this can make relationships difficult, too. The benefit to dating or marrying an INTJ is that we carry our focus into relationships. We take our relationships seriously.
We are inwardly-focused, so we spend quite a bit of time examining ourselves. This can lead to a long series of self-improvement projects, but none get taken on as a mere fad. They are planned and dissected before even being mentioned to others, let alone undertaken.
We take criticism well, but if you can’t back up the critique with facts and reasoning, don’t bother. Rational, remember?
We are driven by a need to understand. Once we understand, a given project or line of thought may be abandoned. Until we understand, very little can shake our focus.
Self-promotion is difficult, since we don’t get into the heads of others well. They should be able to see the obvious benefits without being told, right?
Now, to cross a bit of the ISTJ into the mix.
An Inspector is duty bound and loyal, to an extreme. They are dependable workhorses. Under stress, they can get stuck on the things that could go wrong, which would explain why I miss out on the confidence brought by being a mastermind.
To summarize me:
- I am a planner.
- I am extremely focused, to the point of obsession.
- I am driven to learn new things, constantly. Few of those things are incorporated into my life, long-term.
- I don’t cheat. Taxes, games, relationships, etc.
- I am intensely loyal, but to very few people or causes. I don’t end relationships quickly or easily. That said, when it’s time for them to be over, I can break it off with little regret.
Security, improvement, planning, learning, thinking, loyalty, honesty, integrity.
That sounds about right.
Now you know a bit about how I tick. What’s your personality type?