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Priorities

I once saw a sign on the wall in a junkyard that said, “Failure to plan on your part does not constitute an emergency on my part.”

Another good one: “If everything is top priority, nothing is top priority.”

Once a week, I meet with my boss to discuss my progress for the previous week and my priorities for the coming week.   This is supposed to make sure that my productivity stays in line with the company’s goals.

Great.

Once a day, my boss comes into my office to change my top priority based on whichever account manager has most recently asked for a status update for their customer.

Not so great.

At least twice a week, he asks for a status update on my highest priority items.   Each time, he could mean the items we prioritized in the weekly meeting, or the items he chose to escalate later.   Somehow, getting a new task escalated doesn’t deescalate an existing task.

Everything is a top priority.

To compensate, I’ve been working a few 12 hour days each week, and occasionally coming in on the weekends.

I’m dedicated and still behind.

Prioritizing is treated as an art, or in the case I just mentioned, a juggling act.  It should be considered a science.  It’s usually pretty simple.

  • Is the problem costing you money? +1
  • Is the problem costing your customer money? +2
  • Is the problem going to hurt your reputation? +1
  • Is there a deadline? +1
  • Is it soon? +2
  • Is it urgent? +1
  • Is it important? +2
  • Are there absolutely no real consequences for anyone if it doesn’t get completed? -500

That’s it.    Too many times, we get hung up on urgent-but-not-important items and neglect the important things.

The hard part comes when it’s someone else setting your priorities, particularly when that person doesn’t rate things on urgency, importance, and cost but rather “Who has bitched the loudest recently?”

Can I tell my boss that I’m not going to do things the way he told me too?  No.  A former coworker very recently found out what happens when you do this.

Can I remind him that I’m busting my butt as hard as I can?  Yes, but it will just earn me a request to come in on the weekend, too.

Can I ignore the official priorities part of the time, and work on what I feel is most important to keeping our customers happy?  Yes, but it’s easy to go too far.  “Boss, I ignored what you said, but this customer is happy, now!” won’t score me any points if it happens every week.

Priorities are simple, but not always easy.  How do you balance your priorities?

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Do you have what it takes to be wealthy?

I saw this quiz and thought it would be fun to liveblog taking it.   Yes, I’m lame.   I’m going to take the quiz here.   I’m copying the questions over before reading the answers and answering each question before reading the next.

1.  How optimistic are you?

I have to go with A, the glass is half full, but I like to think I’m more of a “That’s half of a glass of water” kind of guy.

2.  When you grew up, your parents were:

A & C.  We owned a home, but money was always tight.   I’m picking C.   We always had everything we needed, so we certainly weren’t poor, but I also didn’t have every video game system in existence.

3.  How healthy are you?

A.  I can’t complain.  I’m borderline on a few issues, but overall, I’m pretty healthy.

4.  How smart are you?

I’d bet very few people consider themselves stupid, regardless of evidence to the contrary.  I’ll take B, smarter than most, and hope it doesn’t sound arrogant.

5.  What level of education did you complete?

B.  College.   I went to a tech school and took a diploma program.  That’s working out well for me, so far.

6.  Physically, you are:

A, B, & C.  I’m tall, heavy, and pretty darn sexy!

7.  What’s your sibling situation?

I have two and I’m the middle child.

8.  Are you married?

A.  Yes, to spouse #1.

9.  Do you have kids?

3 of the little monsters.  They are a money-drain, but worth every penny.  Most days.

10.  Do you exercise?

D.  I neither smoke nor exercise.   There’s no middle-of-the-road answer to this one.  You either hit the gym regularly, or you are a lump on the couch.

11.  People describe you as:

B.  Persistent.  I think the actual word used is “obsessive”.

12.  Do you believe a woman’s place is in the home.

A.  I may joke about it, but that’s not a choice for me to make.

13.  When it comes to work:

A, B & C.   I have a day job, but I’m also regularly pursuing side-hustles, including one that is 4 years old and relatively profitable.  Since I can only choose one, it’s A, because that’s my primary income.

14.  How would you like to jump out of a plane?

A.  I want to, but promised my wife I’d wait until the kids were out of the house.

15.  Who would you rather emulate?

B.  I’m not into an entourage, and have no urge to surround myself with 500 of my closest leeches.   Good times with good friends is enough for me.

I scored 39 out of 72, which puts me in “You’ve got a shot at real money!”   My financial outlook puts me at comfortable, but not care-free, which is an okay place to be.

What’s your score?

Actions Have Consequences

Image by reidmix via Flickr

Six months ago, my laptop quit charging.  This particular model has a history of having the power jack come loose inside the laptop, so I ordered the part and waited.  When it came, I disassembled the computer, carefully tracking where each screw went.   I installed the part, the put it back together, with only a few extra pieces.

It didn’t work.

After spending the money and doing the work, I tested the external power cord.   I could have saved myself a few hours of work if I would have done that first.  It was trash, so I ordered a new one.   That’s time and money down the drain due to my poor research.

As an adult, I know that I am responsible for my actions, even if the consequences aren’t readily apparent.   If I tap another car in a parking lot, I am going to have to pay for the damages, even if I didn’t see the car.   This has manifested itself in credit card statements I didn’t read, speed limits signs I didn’t notice(or ignored!), and–on occasion–my wife and I not communicating about how much money we’ve spent.

Kids have a much harder time grasping that concept.

My son enjoys playing games online.  Some of the games are multiplayer games  he plays online with his friends, others are flash games he plays at home while his friends watch.   They like to take the laptop into the dining room where they can play without being in the way.   A small herd of 10 and 11 year old kids hopping around expensive electronics can’t be a good idea.

Yesterday, we saw that the power cord was fraying at the computer end from being dragged all over the house and jerked by kids tripping on the cord.   We got six months of life out of the cord because of kids who should have known better not acting appropriately around the cord and the computer.    Not happy.

My son got grounded for a week and honored with the privilege of replacing the cord.   Now he isn’t happy, but he understands that he needs to pay for the damage he causes, even if he didn’t know that what he was doing could cause the damage.    If it was something he would have had no way of knowing, there would have been no punishment, but he should have known not to jerk on the cord of leave it where it can be tripped over.

What do you think?