- I miss electricity. #
- @prosperousfool Do you still need a dropbox referral? in reply to prosperousfool #
- @prosperousfool Dropbox: https://www.dropbox.com/referrals/NTE1Mjk2OTU5 in reply to prosperousfool #
- Don't let anyone tell you otherwise: Electricity is the bee's knees, the wasp's nipples and lots of other insect erogenous zones. #
- @prosperousfool Throw in a Truecrypt partition and the PortableApps launcher and it gets really neat. in reply to prosperousfool #
- @prosperousfool Universal accessibility. I put an encrypted partition on it so any receipts or credit card info or login info would be safe in reply to prosperousfool #
- RT @untemplater: RT @jenny_blake: Deep thought of the day: "How people treat you is their karma; how you react is yours." -Wayne Dyer #quote #
- @FARNOOSH So what's happening to the one good show on SOAPNet? in reply to FARNOOSH #
- RT @flexo: RT @mainstr: 1 million Americans have been swindled in an elaborate credit card scam and they may not know http://bit.ly/cr8DNK #
Human Interaction
Life may be like a box of chocolates, but it is certainly not a game of Sorry, where one person wins at the expense of all others. It is entirely possible for everyone to win in most voluntary interactions.
For example, if my company gives me a $10,000 raise, it would seem like I win and they lose. I’m getting more money, at the expense of their bottom line, right? Maybe. But what if that raise spurs me on to make an extra $100,000 for the company? That makes it a good investment and a Win/Win scenario.
When I’m dealing with one of my side-business customers or an advertiser, I’m definitely pushing for the Win/Win. Of course I want them to pay me as much as possible, but I also want their repeat business, which won’t happen unless they walk away happy. If I insisted that each of my customers pay the absolute top dollar, I may come out ahead in the short-term, but what about next month or next year? It’s much better for both of us if we can find a happy middle ground.
The four basic forms of interaction are:
1. Win/Lose. This is where I win and you lose. Haha! The problem with a Win/Lose is that the loser isn’t going to come back to play next year. He’s not happy and he’ll probably tell his friends how unhappy he is. This is also the interaction that people are mistakenly assuming when they complain about excessive executive interaction. The CEO is making a million dollars while the folks on the assembly line are stuck with $15 per hour? It’s entirely possible that, if the CEO weren’t doing his job, nobody else would have one. That is, like it or not, Win/Win.
2. Lose/Win. This is where I give up everything, hoping you’ll eventually throw me a bone. It’s a cowardly interaction that won’t work well when dealing with someone playing #1. I’ll keep giving, you’ll keep taking. You go home happy, I go home sore. When it’s done, I won’t do business with you ever again.
3. Lose/Lose. Nobody wins. We fight so hard to get what we want, forcing the other side to give up as much as possible, while they are doing the same. At the end of the day, the hatred is flowing so strong, there’s no possibility of a relationship.
4. Win/Win. Yay! Everybody wins! Everybody’s happy! This will involve some compromise, but hopefully we can reach the happy middle ground where we are both smiling. If I’m looking for a deal that involves you paying me $1000 per month, is it better for me to push to get exactly that, or let myself get talked down to $750? If the $1000 is more than you can afford, so you quit with hard feelings after one month, the ongoing $750 is much, much better for both of us. It is actually in my greedy self-interest to give up that 25% to build our relationship.
Winning doesn’t have to be done at the expense of others. If you do it right, we all win.
How come my back hurts?
My favorite book series is the Sword of Truth by Terry Goodkind. It’s a good sword-and-sorcery, good-versus-evil fantasy.
But I’m not here to talk about that series. Rather, I’m going to talk about one particular scene in book 6, Faith of the Fallen.
There’s a scene where Richard, the protagonist, ends up in a socialist workers’ paradise, where the government controls distribution and everybody is starving. Jobs are hard to come by, because everything is unionized and unions control access to work. That’s a non-accidental parallel to every country that has embrace socialist principles, or even leans that way. Go open a business with employees in France, I dare you.
So Richard goes out of his way to help someone with no expectation of reward. This person then offers to vouch for him at the union meeting, effectively offering him a job.
This is the conversation that follows:
Nicci shook her head in disgust. “Ordinary people don’t have your luck, Richard. Ordinary people suffer and struggle while your luck gets you into a job.”
“If it was luck,” Richard asked, “then how come my back hurts?”
If it was luck, how come my back hurts?
Seneca, a 2000-year-dead Roman philosopher said, “Luck is where the crossroads of opportunity and preparation meet.”
I won’t lie, I’ve got a pretty cushy job. I make decent money, I work from home, I love my company’s mission, and I kind of fell into the job.
By fell into, I mean:
- I started teaching myself to program computers when I was 7.
- I worked in a collection agency collecting on defaulted student loans to put myself through college while I had a baby at home.
- When I graduated, I went out of my way to help anyone I could, which positioned me for a promotion, getting my first programming job. The first one is the hardest.
- I spent 3 years studying the online marketing aspects of what I’m doing, with no promise of a payoff.
- I launched a side business in the same industry as the company I work for.
- I built a relationship with an author to include his books in the classes I teach. He happened to move to the company I’m with.
- I offered advice–for free, on a regular basis–on certain aspects of his business and his responsibilities with this company.
- He offered me a job.
That’s 25 years and tens of thousands of dollars spent earning my luck. How come my back hurts?
I have a friend on disability. He has a couple of partially-shattered vertebrae in his back, but he keeps pushing off the corrective surgery because the payments would stop after he heals. He refuses to get a regular job, because his payments would stop. He lives on $400 per month and whatever he can hustle for cash, and he will make just that until the day he dies. And he complains about his bad luck.
His back literally hurts, but not metaphorically. His bad luck is the product of deliberately holding himself down to keep that free check flowing.
I have another friend who made some bad decisions young. Some years ago, he decided that was over. He took custody of his kid and started a business that rode the housing bubble. When the bubble popped, so did his business. Instead of whining about his luck, he worked his way into an entry-level banking job.
He put in long (long!) hours, bending over backwards to help his customers and coworkers, and managed a few promotions, far earlier than normal. His coworkers whined about it. He’s so lucky. If it was luck, why does his back hurt?
We make our own luck.
If you bust your ass, working hard and helping people–your coworkers, your customers, your friends, your neighbors–and you are willing to seize an opportunity when it appears, you will get ahead. When you do, the people around you who do the bare minimum, who refuse–or are afraid–to seize an opportunity, who always ask what’s in it for them, they will will whine about your luck.
When they do, you will get to ask, “If it was luck, how come my back hurts?”
Twitter Weekly Updates for 2010-05-29
- RT @ramseyshow: RT @E_C_S_T_E_R_I_: "Stupid has a gravitational pull." -D Ramsey as heard n NPR. I know many who have not escaped its orbit. #
- @BudgetsAreSexy KISS is playing the MINUTE state fair in August. in reply to BudgetsAreSexy #
- 3 year old is "reading" to her sister: Goldilocks, complete with the voices I use. #
- RT @marcandangel: 40 Useful Sites To Learn New Skills http://bit.ly/b1tseW #
- Babies bounce! https://liverealnow.net/hKmc #
- While trying to pay for dinner recently, I was asked if other businesses accepted my $2 bills. #
- Lol RT @zappos: Art. on front page of USA Today is titled "Twitter Power". I diligently read the first 140 characters. http://bit.ly/9csCIG #
- Sweet! I am the number 1 hit on Ask.com for "I hate birthday parties" #
- RT @FinEngr: Money Hackers Carnival #117 Wedding & Marriage Edition http://bit.ly/cTO4FU #
- Nobody, but nobody walks sexy wearing flipflops. #
- @MonroeOnABudget Sandals are ok. Flipflops ruin a good sway. 🙂 in reply to MonroeOnABudget #
- RT @untemplater: RT @zappos: "Do one thing every day that scares you." -Eleanor Roosevelt #
Cutting Costs While Cutting Hair
About once per quarter, my wife and I have a…I won’t call it a fight. It’s more like she-comes-home-looking-stunning-while-I-make-disapproving-grunting-sounds-while-giving-the-checkbook-dirty-looks.
I hate salons.
$80 for highlights, $30 for a haircut and $15 for eyebrow “shaping”. It’s an afternoon of chemicals and hot-wax torture, for the low, low price of $125 + tip. Frugal it’s not, but that’s an argument I lost long ago.
This weekend, she tried something new.
Beauty school.
For roughly the cost of materials, she got her eyebrows “shaped” and her hair highlighted and cut by a senior student at the beauty school, under the supervision of a licensed beautician/instructor.
It looks good, and she said she had more fun during her appointment than any other salon trip she’s had. I guess there’s something to be said for interacting with someone who isn’t burned out on interacting with the general public.
What does it cost? What normally runs $125 cost just $35. That’s for a $5 cut, $25 highlighting, and $5 wax. That’s a $90 savings or 72% off. Yay!
Other services they offer include:
- Full color, cut and shampoo for $20.
- A Perm for $25.
- Mani/pedi for $24.
- Full set of acrylic nails for $15.
- Wax for $5. Have I ever mentioned that I am happy to be a guy?
- Seaweed treatment for $10. I don’t even know what this is. A buffet, maybe?
They also have a “Princess” package that we’re going to use for brat #2’s birthday party next month. It’s an up-do, nail polish, make-up, and tiara for $10 per kid. We’ll take the girls out to get made up all pretty-like, then off to the dollar theater, for a $35 party.
The school my wife visited has more than 90 locations in 21 states, but I’d be willing to be every city big enough to support a Wal-Mart also has a beauty school nearby. They don’t tend to advertise their customer services, so you’ll have to call, but for a 70% discount, it worth spending a bit of time on the phone, isn’t it?
I have two questions for you, dear readers:
- Would you consider going to a beautician trainee?
- What the heck is a seaweed treatment?
Repair Plans, Appliances, and Rancid Meat…Oh, My!
- Image via Wikipedia
We recently had our annual barbecue. (For the purists, I am Minnesotan. Barbecue means “cooked over fire”.) Due to massive scheduling conflicts, it was a bit smaller than normal; only about 20 people came. At least 10 other people RSVP-ed that they were going to make it, but didn’t. Grr.
Naturally, we had food for everyone said they would be there and enough for half of the people who didn’t say anything, since Minnesotans don’t RSVP well. That translates to a lot of leftovers. No problem. After all, leftover ribs are hardly a punishment.
Sunday morning, we woke up to find that our refrigerator was happier at room temperature than the standard “cold”. We didn’t know it at the time, but the defrost unit was borked, so the cold air couldn’t circulate from the freezer to the refrigerator. Bye-bye leftovers. Hello, Mr. Repairman. We needed an excuse to clean out the fridge, anyway, but not at the price of my beautifully seared meat! (Sadness strikes.)
Monday evening, the repairman came out, worked for 2 hours and left a functional refrigerator and a $240 invoice in his wake. Thankfully, we are on the appliance repair plan through the gas company. We pay $26.40 per month to cover repairs to our range, water heater, furnace, drier, sewer main, and refrigerator. The first four items are standard, the final two are options that cost extra.
We originally got on the plan for the sewer main. We had a tree whose roots grew into the main and clogged it every year. A backed-up sewer main is a crappy way to wake up. Getting that snaked to the street cost $200 per year. At the time, without the refrigerator, the plan cost about $12 per month. One $200 call-out more than paid for the plan for the year. That was easy math. Now, our 20 year old refrigerator has been repaired twice in the last year, giving us $500 worth of repairs for $316.80. I would like to take this time to thank all of the people with reliable appliances for subsidizing my repairs.
My furnace, drier, and range are all reasonably new and shouldn’t need repairs any time soon, but the refrigerator and sewer main have paid for the plan themselves, several times over.
Should you get a similar plan? If your covered appliances are more than 4-5 years old, I would consider it. If they are more than 10 years old, I wouldn’t hesitate at all. Repairing quality appliances is cheaper than replacing them, especially when the repair cost is paid monthly and subsidized.
Do you use a service plan?
