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Priorities

I once saw a sign on the wall in a junkyard that said, “Failure to plan on your part does not constitute an emergency on my part.”

Another good one: “If everything is top priority, nothing is top priority.”

Once a week, I meet with my boss to discuss my progress for the previous week and my priorities for the coming week.   This is supposed to make sure that my productivity stays in line with the company’s goals.

Great.

Once a day, my boss comes into my office to change my top priority based on whichever account manager has most recently asked for a status update for their customer.

Not so great.

At least twice a week, he asks for a status update on my highest priority items.   Each time, he could mean the items we prioritized in the weekly meeting, or the items he chose to escalate later.   Somehow, getting a new task escalated doesn’t deescalate an existing task.

Everything is a top priority.

To compensate, I’ve been working a few 12 hour days each week, and occasionally coming in on the weekends.

I’m dedicated and still behind.

Prioritizing is treated as an art, or in the case I just mentioned, a juggling act.  It should be considered a science.  It’s usually pretty simple.

  • Is the problem costing you money? +1
  • Is the problem costing your customer money? +2
  • Is the problem going to hurt your reputation? +1
  • Is there a deadline? +1
  • Is it soon? +2
  • Is it urgent? +1
  • Is it important? +2
  • Are there absolutely no real consequences for anyone if it doesn’t get completed? -500

That’s it.    Too many times, we get hung up on urgent-but-not-important items and neglect the important things.

The hard part comes when it’s someone else setting your priorities, particularly when that person doesn’t rate things on urgency, importance, and cost but rather “Who has bitched the loudest recently?”

Can I tell my boss that I’m not going to do things the way he told me too?  No.  A former coworker very recently found out what happens when you do this.

Can I remind him that I’m busting my butt as hard as I can?  Yes, but it will just earn me a request to come in on the weekend, too.

Can I ignore the official priorities part of the time, and work on what I feel is most important to keeping our customers happy?  Yes, but it’s easy to go too far.  “Boss, I ignored what you said, but this customer is happy, now!” won’t score me any points if it happens every week.

Priorities are simple, but not always easy.  How do you balance your priorities?

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Why do you need a trailer?

As I mentioned before, we recently bought a Chevy Tahoe.   When we bought it, we had a Ford F150 and a Dodge Caliber that we could have traded in, but decided to sell on our own, instead.

About a month ago, we sold the truck.   If you’ve never owned a truck, you probably don’t realize how handy they are to have.   From hauling brush to moving furniture to donating large amount of crap to Goodwill, we used our truck.

We’ve also been on a mission to replace all of our old crappy stuff with nicer things, without spending a ton to make that happen.  We’ve been selling stuff on Craigslist, then taking that money to buy other stuff we’re finding good deals on.

We found a 4×8 utility trailer for $300.   It came home with us.   The first thing I heard was “Why do you need a trailer?”

Now, we could have made do with delivery fees or rental trucks, but that seemed silly to me.

  • We recently replaced our living room couches.   One of our cats had mistaken one of them for a litter box.   No amount of enzyme cleaner gets that smell out of a couch cushion.   Shortly after that, my fat a** popped two of the springs out of the bottom.    Bad couch.    We found a good deal on brand new replacements, but the delivery fee would have been $80.
  • My wife found a beautiful entertainment center last week that matched the corner entertainment center we already have.  We don’t need another entertainment center, but after convincing the seller to sell us the side units without the center unit, we have glass-doored bookshelves that exactly match the largest piece of furniture we own.   Without the trailer, we would have had to rent a truck to get them home.
  • Tomorrow, we’ll be taking the last load of stuff out of my mother-in-law’s house.   Without the trailer, that would be several trips in the car.

We’ve had the thing for 3 weeks and it has almost paid for itself in time and money.   I think that makes for a good investment.  I don’t expect to buy a new living room set every month, but it’s nice to be able to deal with large things when the need arises.

How to Build a Business on Cannibalism

Last week, my wife posted on Facebook that she was frustrated with her job hunt.

HUFU: The healther human flesh alternative.
HUFU: The healthy human flesh alternative.

An hour later, she got a call from someone she hadn’t talked to in 10 years.  He wanted to talk about a great business opportunity.  He wouldn’t say what it was, but wanted to bring a friend over to discuss it.

Fast forward to last night.

The night my wife agreed to meet with the old friend.

The meeting we forgot about.

So we invited our friend and his friends into the house.   We sat down at the dining room table to hear the pitch.  Our friend is just getting started so his “friend” delivered the pitch.

While I was waiting for him to explain the business, he was showing us pictures of he and his wife traveling  around the country.

Instead of explaining the product, he asked about our most expensive dreams.

Instead of telling us how the marketing worked, he mentioned something about utilizing the internet–and i-Commerce–and talked about changing our buying habits.

Instead of showing us a product, he talked about driving volume and building a team.

There was nothing concrete, but a lot was said to ride on the dreams of people who are frustrated with their income or are living paycheck-to-paycheck.

More than an hour into the presentation, it was revealed that the “product” is a buying portal to allow people to buy Amway products from your personal Amway store.

Freaking Amway.

How do they find your personal Amway store, you ask?  I don’t know, because you are supposed to be your own best customer.  You make money by buying the products you use anyway, but buy them from Amway.   For example, there’s the $10 toothbrush, the $16 baby wipes, or the $38 toilet paper.

For six frickin’ rolls.

Seriously, this stuff is meant to touch my butt once.   I don’t need it made from pressed gold.

As for the visual…you’re welcome!

So I sell a kidney to buy enough toilet paper to keep my nether bits clean for a month and I get one point for every $3 I spend.   I figure that’s about 50 points per month, given the foot traffic our bathrooms see.

If I hit 100(I think, he didn’t leave the paperwork) points, I get 6%(again, I wasn’t taking notes) back at the end of the next month.  For the sake of the math, I’m going to double the number of butts in my house.   100 points means I need to spend $300.    That’s 47 rolls of toilet paper.  In exchange for this $300–and on top of gold-embroidered silk I now get to flush down the toilet–I’ll earn $18.

I know exactly how much toilet paper I buy right now.  Amazon sends me a 48 roll package every other month for $31.42, shipped.

To simplify, Amway is offering me the ability to spend $300 to get $18 plus $31.42 worth of toilet paper.  I’m supposed to end my financial worries by turning $300 into $50 every month.

Yay!

[Note to self:  Demolish Amway’s business model by starting a company that will let people turn $200 into $50, without the nasty overhead of stocking overpriced crap.  A 33% increase in efficiency will make me rich!]

But wait, say the imaginary Amway proponents that I hope aren’t frequenting my site, you’re forgetting the most important part!

Oh really?

There’s also a thing called a “segmented marketing team”.  To the rest of the multi-level marketing world, this is known as your downline.  If you can con your family and friends into turning their $300 into $50 every month, then help them con their family and friends into turning $300 into $50 every month, you’ll get rich!  Amway has apparently figured out a way to share a small fraction of their 600% markup with their victims to make them feel like it’s a business opportunity instead of a robbery.

If I get 9 people in my “business team” and each of them build out their team, I get the coveted title of “Platinum Master” or whatever.  All I have to do is sell the souls of 72 people and I can make a ton of money!  If each member of my downline turns $300 into $50, Amway will get $18,000.  In exchange for delivering those souls, the “average” Platinum Ninja makes about $4500 per month.  That’s about $12,000–free and clear–for Amway.

When your business model consists entirely of your sales force doing all of the buying and consuming, it’s not a business model, it’s cannibalism.

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