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Comcast: A National Treasure

This week, we upgraded our cable TV package. We were on their most basic 15-channel plan, now we’re on Digital Economy, giving my wife the extra channels she’s been suffering without for the last few years.

Image representing Comcast as depicted in Crun... — Image via CrunchBase

Our Tivo died last week. I love my Tivo, and we saw its death coming, so we ordered a replacement. We accidentally ordered the wrong one. We got the one that can’t take a signal straight off of the cable. It needs a cablecard.

Crap.

We could send it back and miss out on the Tivo for another week, or we could upgrade our cable package.

Hmm….

We looked at Comcast’s site to see what was available. Boost Plus–a internet + TV package–was available for $69.99/month for a year. That’s $6 more than we were paying, for about 30 more channels and it came with 2 years of free HBO. Yay!

Call Comcast.

The rep couldn’t find the offer, but there’s another one for $79.99 with no HBO, would we like that?

No, and we need to call the online offer number, since you can’t just transfer me. WTF?

So I ordered from the website directly, because I was getting sick of people already. I love e-commerce, just for that reason.

The last step of the process? A 30 minute online chat with a rep to schedule a tech. Grr.

After “Hello”, the first thing the rep said was, “Based on our conversation, the best thing to suit your needs is…” A freaking upsell to open the conversation. Buddy, you don’t know my needs. You’re here to run a calendar. I hate people.

No, I don’t want Triple Play. Your phone service isn’t cheaper than I’m paying now.

No, I don’t want a zillion channels. I have Netflix and a Roku.

No, I will not pay modem rental. I bought my own for $50 instead of paying you $7/month for it.

No, I don’t want equipment protection. The box will be on my dresser, out of reach. If it breaks on its own, I’ll return it.

Yes, I do want the deal to last the entire year–per the ad–instead of the 6 months you’re trying to change it to.

Great! Now my choices are a) pay $10 to have the new cable box shipped, b) pay $30 for a tech to come over and plug in 2 cables, c) drive to the cable office and pick up the box. I’ll take the 15 minute drive and combine it with lunch with my wife, thanks. I have to go there for the cablecard, anyway, since that’s not something you ship.

Wait a second! Going to the store means we’re going to cancel everything we’ve just done? And the store doesn’t have access to this deal, either? Nevermind, I’ll take the shipping charges.

WTF?

So, it’s off to the store to get my card, but not the box that will ship from that store. After a 30 minute wait, the wonderful(no sarcasm) lady behind the counter was happy to give me a card. Unfortunately, the rep from the previous night had entered the wrong deal, with a note on the account mentioning the correct one. Because that’s how computers and automated billing systems work. His plan left an error on the account that prevented anything new from being added, like my cablecard.

Grr.

Double guh-errr.

Let’s cancel everything from the previous night. There’s a better deal.

We got the same package for $49.99/month for a year, then $69.99/month for another year, with HBO for $5/month. I got to leave with my card and my box. Wee! I love you, lady!

Comcast, seriously, WTF?

Now, if I could just get Tivo to recognize the channel lineup for Digital Economy.

Find the Things That You Love

Life, Parenting

First, watch this.

https://www.youtube.com/watch?v=H_BtmV4JRSc

“It’s not about what you love, it’s about how you love it. There’s going to be a thing in your life that you love, and I don’t know what that’s going to be…it doesn’t matter what that is. The way you love that–and the way you find other people who love it the way you do–is what makes being a nerd awesome. -Wil Wheaton”

In the video, Wil Wheaton gets asked to send a message about being a nerd to an audience members newborn baby, and he does.

Being a nerd isn’t about pocket protectors, or D&D, or chess club. Being a nerd is about finding something you love and loving it no matter what.

My son is obsessed with League of Legends and Minecrack. I don’t get it.

I don’t have to.

My wife and daughters are all horse, all the time. I don’t get it.

I don’t have to.

Growing up, we got our first computer when I was about 7. Thanks to 3-2-1 Contact magazine, I started programming it shortly thereafter.

A few years later, we got a computer that wasn’t Apples green-on-green monstrosity. My first instructions from my parents were “Don’t break it.”

It took me three days. I was 11.

At 14, I got sent to computer camp. Soon after, I was up all night writing code. I remember getting questioned when my dad got up for work. “Have you been on that thing all night?”

He didn’t get it.

He didn’t have to. It was enough that he didn’t stop me.

My obsession–and my parents’ tolerance for it–eventually led to a career that allows me to support my family.

In high school, I discovered roleplaying games.

NERD!

The friends I made there are my friends now, 15 years later. I rent a room to one of the first people I played D&D with. He introduced me to my wife.

My nerdy obsessions have formed the basis of everything I love today.

When you are raising your kids, or shaking your head at something your husband or wife is doing, just be happy that they have found something to love.

Don’t ever tell them they can’t love the things they love, and don’t ever let anyone tell you that you can’t love the things you love.

Effen Carpets, Effen Pets

Finance

We’ve got pets. Lots of pets.

Chinese Food in Minutes (Photo credit: Wikipedia)

4 cats
3 kids
2 pythons
1 dog
1 hamster

And yours truly.

I count, I make a good mess.

Pets have hair. Well, except for the python and the horrible abominations of mis-evolved Chinese food known as bald cats.

Pet hair gets every-damn-where.

A few weeks ago, we watched our friend’s dogs for a few days.

Those things pee. Not in the backyard like good dogs, but on the girls’ bedroom carpet.

I hate pee.

Not my own, of course.

I really, really hate animal pee in my house.

So we got the carpets cleaned. Linda told me it would be a bit more than normal, since we were going to get the air ducts cleaned at the same time. I was fine with that. Animal hair gets everywhere, and in the ducts, it makes the furnace and air conditioner work poorly.

Then, I got an email alert from Capital One.

Seven hundred freaking dollars!

That’s about $400 more than I was expecting.

Not flipping thrilled! <—-Understatement.

Thankfully, we have money tucked aside for crap like this, but if stuff keeps coming up, we’re going to be hosed.

Why Jodie Sweetin’s Latest Divorce Should Make You Start an Emergency Fund

Celebrities, Gossip

Jodie Sweetin, American actress; cropped versi... — Jodie Sweetin, American actress; cropped version of :Image:JodieSWEETin.jpg Taken March 7, 2007 at Rutgers University with Bethany S Murphy. Original file history Image:JodieSWEETin.jpg 00:12, 8 March 2007 . . Bethanyshondark (Talk (Photo credit: Wikipedia)

There’s lots of people talking about former Full House star Jodie Sweetin these days. Recent news reports are telling us that this 31-year-old mother of two is now on her way to filing for her third divorce. Yep, that’s right. Divorce #3. Sweetin got married in 2012 to Morty Coyle, and reports say that she is already on her way to filing the legal documents necessary to ask for a separation, which she claims is due to irreconcilable differences.

It was in 2008 when Sweetin filed for divorce from husband number two, Cody Herpin. She blamed the breakup on an already rocky marriage, as well as extreme financial hardships. Sweetin’s first marriage to Shaun Holguin, who she married in 2002, ended when she entered a treatment center for her longtime drug abuse.

Divorce

Because the life of a celebrity is more often than not on display for the whole world to see, there tends to be a belief that famous people get divorced more often than us other ordinary everyday folks. Although this isn’t true, when the news is telling us about a celebrity who’s getting ready to file for their third divorce and they’re only in their early thirties, it tends to make people start thinking! Thinking about what they would do if they ended up being in a similar situation.

Emergency Fund

Although everyone of course intends to stay married forever once they exchange those sacred vows, reality tells as that of least half of all marriages are going to end in some type of separation or divorce. This is the reason why the vast majority of people who plan on getting married one day don’t even bother to plan for what they would do in case of a divorce. They simply don’t think that divorce is something that will happen to them, just everyone else.

Although Sweetin surely didn’t believe that she would have three failed marriages by the time she was 31, her failed marriage situation is helping other people by letting them understand how important it is to have in emergency fund in case such a situation comes up. An emergency fund is going to allow for a lot more freedom of choices if the instance of divorce does happen to come up.

Good to Know

Money struggles have been an issue in all three of Sweetin’s marriages, which is still the number one reason for divorce in America. It’s not hard to start an emergency fund and is something every newly married person should do asap. Well, waiting until they first return from their honeymoon might be a good idea.

Iggy Azalea – Ghost Writer or Artist? Will it affect her bottom line?

Celebrities

There has been a lot of controversy surrounding Iggy Azalea. Some of it has to do with her appearance and some of it has to do with her lyrics. There have been rumors in the rap industry that Iggy uses a ghost writer.

Iggy Azalea 15/15 (Photo credit: Pompey_1Love)

Specifically, the accusation that her mentor T.I. has ghost wrote many of her songs. But does it matter?

Many people in the rap industry have ghostwriters. Kanye West started out as a ghostwriter. He wrote lyrics and music for many big stars. Neo is another artist that started out as a ghostwriter. This shows that there it’s not unusual. Dr.Dre has spoken about hiring people to write his songs. Ghostwriting is very popular in the Hip Hop community. Many of the most popular artists got their start writing lyrics or music for other singers. The only time it enters into the conversation is when artists get into feuds.

The newest accusation against Iggy comes from fellow female rapper Nicki Minaj. Nicki won an award at the BET awards and when she was accepting the award she insinuated that Iggy does not write her own material. This is publicity and will only help both rappers. Nicki is the top female rapper and she is taking notice of Iggy. It’s common in the Hip Hop world for competitors to get into public arguments. This dates back to the old East Coat v.s. West Coast rap feud. The good thing about this controversy is that neither Nicki or Iggy are gangster rappers so there won’t be any violence. Some rappers like The Game and 50 Cent and Nas and Jay Z used these feuds to become superstars.

This sort of controversy won’t hurt Iggy Azelea. Take Beyonce as an example of a successful artist who uses ghostwriters. No one cares that Beyonce doesn’t write her own songs. All people care about is if the song is good. As long as Iggy and her producers keep choosing good songs and making good music, then she is going to sell records. Her feud with Nicki is only going to add to her popularity. This type of feud helped other rappers such as Nas, JayZ, Eminem, and 50 Cent.

Real Estate Customer Life Cycle

Finance, Misc

Recently, my wife and I have been searching for new tenants for our rental property. That’s an irritating customer cycle. We’ve had more no-shows at the showings than we’ve had prospects show up. Most people who call seem to think that the rent on a 2 bedroom, 1.5 bathroom house with a big yard and a 3 car garage 5 minutes from downtown Minneapolis is going to match their little subsidized Section 8 apartment.

Not going to happen.

So we keep looking. In the meantime, it’s interesting to look at how a real estate trainer breaks down the life cycle of a customer.

Enjoy!

NEC Online Degrees

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Divorce

Emergency Fund

Good to Know

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