- @Elle_CM Natalie's raid looked like it was filmed with a strobe light. Lame CGI in reply to Elle_CM #
- I want to get a toto portable bidet and a roomba. Combine them and I'll have outsourced some of the least tasteful parts of my day. #
- RT @freefrombroke: RT @moneybeagle: New Blog Post: Money Hacks Carnival #115 http://goo.gl/fb/AqhWf #
- TED.com: The neurons that shaped civilization. http://su.pr/2Qv4Ay #
- Last night, fell in the driveway: twisted ankle and skinned knee. Today, fell down the stairs: bruise makes sitting hurt. Bad morning. #
- RT @FrugalDad: And to moms, please be more selective about the creeps you let around your child. Takes a special guy to be a dad to another' #
- First Rule of Blogging: Don't let real life get in the way. Epic fail 2 Fridays in a row. But the garage sale is going well. #
Human Interaction
Life may be like a box of chocolates, but it is certainly not a game of Sorry, where one person wins at the expense of all others. It is entirely possible for everyone to win in most voluntary interactions.
For example, if my company gives me a $10,000 raise, it would seem like I win and they lose. I’m getting more money, at the expense of their bottom line, right? Maybe. But what if that raise spurs me on to make an extra $100,000 for the company? That makes it a good investment and a Win/Win scenario.
When I’m dealing with one of my side-business customers or an advertiser, I’m definitely pushing for the Win/Win. Of course I want them to pay me as much as possible, but I also want their repeat business, which won’t happen unless they walk away happy. If I insisted that each of my customers pay the absolute top dollar, I may come out ahead in the short-term, but what about next month or next year? It’s much better for both of us if we can find a happy middle ground.
The four basic forms of interaction are:
1. Win/Lose. This is where I win and you lose. Haha! The problem with a Win/Lose is that the loser isn’t going to come back to play next year. He’s not happy and he’ll probably tell his friends how unhappy he is. This is also the interaction that people are mistakenly assuming when they complain about excessive executive interaction. The CEO is making a million dollars while the folks on the assembly line are stuck with $15 per hour? It’s entirely possible that, if the CEO weren’t doing his job, nobody else would have one. That is, like it or not, Win/Win.
2. Lose/Win. This is where I give up everything, hoping you’ll eventually throw me a bone. It’s a cowardly interaction that won’t work well when dealing with someone playing #1. I’ll keep giving, you’ll keep taking. You go home happy, I go home sore. When it’s done, I won’t do business with you ever again.
3. Lose/Lose. Nobody wins. We fight so hard to get what we want, forcing the other side to give up as much as possible, while they are doing the same. At the end of the day, the hatred is flowing so strong, there’s no possibility of a relationship.
4. Win/Win. Yay! Everybody wins! Everybody’s happy! This will involve some compromise, but hopefully we can reach the happy middle ground where we are both smiling. If I’m looking for a deal that involves you paying me $1000 per month, is it better for me to push to get exactly that, or let myself get talked down to $750? If the $1000 is more than you can afford, so you quit with hard feelings after one month, the ongoing $750 is much, much better for both of us. It is actually in my greedy self-interest to give up that 25% to build our relationship.
Winning doesn’t have to be done at the expense of others. If you do it right, we all win.
How come my back hurts?
My favorite book series is the Sword of Truth by Terry Goodkind. It’s a good sword-and-sorcery, good-versus-evil fantasy.
But I’m not here to talk about that series. Rather, I’m going to talk about one particular scene in book 6, Faith of the Fallen.
There’s a scene where Richard, the protagonist, ends up in a socialist workers’ paradise, where the government controls distribution and everybody is starving. Jobs are hard to come by, because everything is unionized and unions control access to work. That’s a non-accidental parallel to every country that has embrace socialist principles, or even leans that way. Go open a business with employees in France, I dare you.
So Richard goes out of his way to help someone with no expectation of reward. This person then offers to vouch for him at the union meeting, effectively offering him a job.
This is the conversation that follows:
Nicci shook her head in disgust. “Ordinary people don’t have your luck, Richard. Ordinary people suffer and struggle while your luck gets you into a job.”
“If it was luck,” Richard asked, “then how come my back hurts?”
If it was luck, how come my back hurts?
Seneca, a 2000-year-dead Roman philosopher said, “Luck is where the crossroads of opportunity and preparation meet.”
I won’t lie, I’ve got a pretty cushy job. I make decent money, I work from home, I love my company’s mission, and I kind of fell into the job.
By fell into, I mean:
- I started teaching myself to program computers when I was 7.
- I worked in a collection agency collecting on defaulted student loans to put myself through college while I had a baby at home.
- When I graduated, I went out of my way to help anyone I could, which positioned me for a promotion, getting my first programming job. The first one is the hardest.
- I spent 3 years studying the online marketing aspects of what I’m doing, with no promise of a payoff.
- I launched a side business in the same industry as the company I work for.
- I built a relationship with an author to include his books in the classes I teach. He happened to move to the company I’m with.
- I offered advice–for free, on a regular basis–on certain aspects of his business and his responsibilities with this company.
- He offered me a job.
That’s 25 years and tens of thousands of dollars spent earning my luck. How come my back hurts?
I have a friend on disability. He has a couple of partially-shattered vertebrae in his back, but he keeps pushing off the corrective surgery because the payments would stop after he heals. He refuses to get a regular job, because his payments would stop. He lives on $400 per month and whatever he can hustle for cash, and he will make just that until the day he dies. And he complains about his bad luck.
His back literally hurts, but not metaphorically. His bad luck is the product of deliberately holding himself down to keep that free check flowing.
I have another friend who made some bad decisions young. Some years ago, he decided that was over. He took custody of his kid and started a business that rode the housing bubble. When the bubble popped, so did his business. Instead of whining about his luck, he worked his way into an entry-level banking job.
He put in long (long!) hours, bending over backwards to help his customers and coworkers, and managed a few promotions, far earlier than normal. His coworkers whined about it. He’s so lucky. If it was luck, why does his back hurt?
We make our own luck.
If you bust your ass, working hard and helping people–your coworkers, your customers, your friends, your neighbors–and you are willing to seize an opportunity when it appears, you will get ahead. When you do, the people around you who do the bare minimum, who refuse–or are afraid–to seize an opportunity, who always ask what’s in it for them, they will will whine about your luck.
When they do, you will get to ask, “If it was luck, how come my back hurts?”
What’s in it for me?
Lately my son has been in full-on greed mode. It seems like every time I talk to him he asks me to give him something buy him something, do something.
“Dad, can you buy me a Yu-Gi-Oh card?”
“Dad, can you buy me a videogame?”
“Dad, can I get this?”
“Dad, can I get that?”
That is really kind of obnoxious. My response has turned into “What’s in it for me?”
Really, he’s constantly asking for stuff and he’s trying to provide no value back. What kind of lesson would I be teaching him by handing him everything he’s asking for? So, I’ve decided to make him come up with a value proposition: “What’s in it for me?”
Now, when he asks me to buy him a video game, I ask what’s in it for me.
Sometimes, he comes back with “Well nothing, you just love me.” That is garbage. I’m not going to buy him stuff just as because I love him and teach them that you can buy someone’s affection or that you should be paying for someone’s affection.
Other times he comes back with “If you buy me video game, I will clean all of the poop out of the backyard.” (We have a dog. I’m not messy.) That seems like a much better deal.
Other times, he reminds me that I owe him back-allowance. That one’s a given. If I owe him more than whatever he is asking for, he’s going to get it.
Sometimes, he’ll say that he willing to do a bunch of extra chores or something, but he is learning that he needs to trade value for value instead of assuming that every whim he’s got is going to be indulged by me just because I’m his parent and I’ve been generous in the past.
Changing Our Situation
In September 2005, I bought my car, a Chrysler Pacifica. I got it on a loan. Two months later–seven years ago this month–I was told I’d be laid off at the end of the year.
Two weeks ago, we bought a Chevy Tahoe with a loan. Last Monday, my wife was permanently laid off after 12 years with her company. She was told that, if her department opened back up, she’d be welcome to reapply for her job and start as a new employee.
Car loans mean layoffs at my house.
Last Tuesday, I got a formal offer for a new job. I accepted.
I am now a full month away from knowing exactly what my semi-monthly paychecks will be. My wife is getting her final paycheck later this week, which will include a week of severance pay.
For the first time in a number of years, I don’t know what my income looks like. I don’t have a clear long-term picture or a good short-term picture.
I’m not worried.
For the first time in my life, I’m not living paycheck-to-paycheck. Having a couple of pay periods act wonky isn’t going to hurt. Yes, we are going to cut back, but we can manage for a few months without worry. We aren’t going to sweat over putting food on the table.
That is an incredible feeling.
Experiences v. Stuff
- Image by hunterseakerhk via Flickr
On Friday, I went to see Evil Dead: The Musical with some friends. The play obviously isn’t a good match for everyone, but we are all horror movie fans, I’m a Bruce Campbell fan, and all of us had seen and enjoyed at least Army of Darkness. It was a good fit for us.
The play, followed by a late dinner and drinks with people I care about, was easily the most money my wife and I have spent on a night out in years. That’s including an overnight trip for my cousin’s wedding.
Now, several days later, I keep thinking about that night, but not with regret about the price. I keep thinking about the fun I had with my wife and some of our closest friends. We saw a great play that had us in stitches. We had a few hours of good conversation. We had a good time. I would happily do it all over again. In fact, I would happily reorganize our budget to make something similar happen every month.
I don’t remember the last time I spent 3 or 4 days happily thinking about something I bought.
I look around my house at the years of accumulated crap we own and I see a big rock tied around my neck. Even after a major purge this spring, we’ve got more stuff than we can effectively store, let alone use. When something new comes in the house, we spend days discussing whether we really need it or if it should get returned. When we plan a big purchase, we debate it, sometimes for weeks.
Getting stuff is all about stress.
My wife and I are both familiar with the addictive endorphin rush that comes with some forms of shopping. I wish the rational recognition of a shopping addiction was enough to make it go away. Buying stuff makes us feel good for a few minutes, while high-quality experiences make us feel good for days or weeks, and gives us things to talk about for years to come.
It’s really not a fair competition between experiences and stuff. Experiences are the hands-down winner for where we should be spending our money.
Why then, does stuff always seem to come out ahead when it comes to where our money actually goes?
