- RT @ramseyshow: RT @E_C_S_T_E_R_I_: "Stupid has a gravitational pull." -D Ramsey as heard n NPR. I know many who have not escaped its orbit. #
- @BudgetsAreSexy KISS is playing the MINUTE state fair in August. in reply to BudgetsAreSexy #
- 3 year old is "reading" to her sister: Goldilocks, complete with the voices I use. #
- RT @marcandangel: 40 Useful Sites To Learn New Skills http://bit.ly/b1tseW #
- Babies bounce! https://liverealnow.net/hKmc #
- While trying to pay for dinner recently, I was asked if other businesses accepted my $2 bills. #
- Lol RT @zappos: Art. on front page of USA Today is titled "Twitter Power". I diligently read the first 140 characters. http://bit.ly/9csCIG #
- Sweet! I am the number 1 hit on Ask.com for "I hate birthday parties" #
- RT @FinEngr: Money Hackers Carnival #117 Wedding & Marriage Edition http://bit.ly/cTO4FU #
- Nobody, but nobody walks sexy wearing flipflops. #
- @MonroeOnABudget Sandals are ok. Flipflops ruin a good sway. 🙂 in reply to MonroeOnABudget #
- RT @untemplater: RT @zappos: "Do one thing every day that scares you." -Eleanor Roosevelt #
Comcast: A National Treasure
This week, we upgraded our cable TV package. We were on their most basic 15-channel plan, now we’re on Digital Economy, giving my wife the extra channels she’s been suffering without for the last few years.
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Our Tivo died last week. I love my Tivo, and we saw its death coming, so we ordered a replacement. We accidentally ordered the wrong one. We got the one that can’t take a signal straight off of the cable. It needs a cablecard.
Crap.
We could send it back and miss out on the Tivo for another week, or we could upgrade our cable package.
Hmm….
We looked at Comcast’s site to see what was available. Boost Plus–a internet + TV package–was available for $69.99/month for a year. That’s $6 more than we were paying, for about 30 more channels and it came with 2 years of free HBO. Yay!
Call Comcast.
The rep couldn’t find the offer, but there’s another one for $79.99 with no HBO, would we like that?
No, and we need to call the online offer number, since you can’t just transfer me. WTF?
So I ordered from the website directly, because I was getting sick of people already. I love e-commerce, just for that reason.
The last step of the process? A 30 minute online chat with a rep to schedule a tech. Grr.
After “Hello”, the first thing the rep said was, “Based on our conversation, the best thing to suit your needs is…” A freaking upsell to open the conversation. Buddy, you don’t know my needs. You’re here to run a calendar. I hate people.
No, I don’t want Triple Play. Your phone service isn’t cheaper than I’m paying now.
No, I don’t want a zillion channels. I have Netflix and a Roku.
No, I will not pay modem rental. I bought my own for $50 instead of paying you $7/month for it.
No, I don’t want equipment protection. The box will be on my dresser, out of reach. If it breaks on its own, I’ll return it.
Yes, I do want the deal to last the entire year–per the ad–instead of the 6 months you’re trying to change it to.
Great! Now my choices are a) pay $10 to have the new cable box shipped, b) pay $30 for a tech to come over and plug in 2 cables, c) drive to the cable office and pick up the box. I’ll take the 15 minute drive and combine it with lunch with my wife, thanks. I have to go there for the cablecard, anyway, since that’s not something you ship.
Wait a second! Going to the store means we’re going to cancel everything we’ve just done? And the store doesn’t have access to this deal, either? Nevermind, I’ll take the shipping charges.
WTF?
So, it’s off to the store to get my card, but not the box that will ship from that store. After a 30 minute wait, the wonderful(no sarcasm) lady behind the counter was happy to give me a card. Unfortunately, the rep from the previous night had entered the wrong deal, with a note on the account mentioning the correct one. Because that’s how computers and automated billing systems work. His plan left an error on the account that prevented anything new from being added, like my cablecard.
Grr.
Double guh-errr.
Let’s cancel everything from the previous night. There’s a better deal.
We got the same package for $49.99/month for a year, then $69.99/month for another year, with HBO for $5/month. I got to leave with my card and my box. Wee! I love you, lady!
Comcast, seriously, WTF?
Now, if I could just get Tivo to recognize the channel lineup for Digital Economy.
Iggy Azalea – Ghost Writer or Artist? Will it affect her bottom line?
There has been a lot of controversy surrounding Iggy Azalea. Some of it has to do with her appearance and some of it has to do with her lyrics. There have been rumors in the rap industry that Iggy uses a ghost writer.
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Specifically, the accusation that her mentor T.I. has ghost wrote many of her songs. But does it matter?
The newest accusation against Iggy comes from fellow female rapper Nicki Minaj. Nicki won an award at the BET awards and when she was accepting the award she insinuated that Iggy does not write her own material. This is publicity and will only help both rappers. Nicki is the top female rapper and she is taking notice of Iggy. It’s common in the Hip Hop world for competitors to get into public arguments. This dates back to the old East Coat v.s. West Coast rap feud. The good thing about this controversy is that neither Nicki or Iggy are gangster rappers so there won’t be any violence. Some rappers like The Game and 50 Cent and Nas and Jay Z used these feuds to become superstars.
This sort of controversy won’t hurt Iggy Azelea. Take Beyonce as an example of a successful artist who uses ghostwriters. No one cares that Beyonce doesn’t write her own songs. All people care about is if the song is good. As long as Iggy and her producers keep choosing good songs and making good music, then she is going to sell records. Her feud with Nicki is only going to add to her popularity. This type of feud helped other rappers such as Nas, JayZ, Eminem, and 50 Cent.
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Business Failure: Learn From My Mistakes
I am a failure.
Ten years ago, I started a small web-design company with a friend. I had a larger-than-average stack of geek points and the ability to build a decent website.
We lacked two things.
- Design talent. For me, design–whether graphic, web, or print–is a very iterative process. I build something, even if it’s crap, and incrementally improve it into something good. I understand the technical details of good design, but lack that particular creative spark.
- Sales skill. I’m an introvert. As such, sales–particularly the act of initiating a sale–doesn’t come naturally to me. I’m bad at cold-calling and door-knocking. This was supposed to be my partner’s responsibility. As it turns out, his main talent was convincing me that he had one.
In short, we were trying to launch a tech company on a shoestring budget with nothing but technical skill.
The missing elements doomed us. We never had more than a couple of customers and eventually surrendered to the inevitable.
Ah, well. My investment was time.
The time investment came with some valuable lessons.
- Get complementary talent. You have weaknesses. Find partners who are strong where you are weak and weak where you are strong. That guarantees every will realize actual value in the partnership. The whole will be greater than merely the sum of its parts.
- Hire the skills you need. Make an honest assessment of your talents and skills. Do the same for your partners. If that talent pool is lacking something you need, buy it. If you need a graphic designer, a writer, or a marketer, spend the money to get it. If you lack something truly necessary, your business will stagnate.
- Learn the skills you need. Sales is a learnable skill. So is almost everything else. Even if you lack the talent and won’t be doing the work, you need to have a solid understanding of the skills necessary to run your business. Fluency isn’t necessary, but understanding is. Learn about the principles of good design, the art of cold-calling, and whatever else you are going to be relying on others to handle.
Starting a business can be rewarding, both emotionally and financially. I’ve never let myself be limited to just one income stream, but I try not to let my emotional investment cloud my judgment. Do things right and you’ll stand a better chance of making your business a success.
Twitter Weekly Updates for 2010-01-23
- Uop past midnight. 3am feeding. 5am hurts. Back to bed? #
- Stayed up this morning and watched Terminator:Salvation. AWAKs make for bad plot advancement. #
- Last night, Inglorious Basterds was not what I was expecting. #
- @jeffrosecfp It's a fun time, huh. These few months are payment for the fun months coming, when babies become interactive. 🙂 in reply to jeffrosecfp #
- RT @BSimple: RT @bugeyedguide: When we cling to past experiences we keep giving them energy…and we do not have much energy to spare #
- RT @LivingFrugal: Jan 18, Pizza Soup (GOOOOOD Stuff) http://bit.ly/5rOTuc #budget #money #
- Free Turbotax for low income or active-duty military. http://su.pr/29y30d #
- To most ppl,you're just somebody [from casting] to play the bit part of "Other Office Worker" in the movie of their life http://su.pr/1DYMQZ #
- RT @MoneyCrashers: Money Crashers 2010 New Year Giveaway Bash – $8,300 in Cash and Amazing Prizes http://bt.io/DQHw #
- RT: @flexo: RT @wisebread: Tylenol, Motrin, Rolaids, and Benadryl RECALLED! Check your cabinets: http://bit.ly/4BVJfJ #
- New goal for Feb. 100 pushups in 1 set. Anyone care to join me? #
- RT @BSimple: Your future is created by what you do today, not tomorrow"— Robert Kiyosaki So take action now. #
- RT @hughdeburgh: "Everything you live through helps to make you the person you are now." ~ Sophia Loren #
- Chances of finding winter boots at a thrift store in January? Why do they wear our at the worst time? #
- @LenPenzo Anyone who make something completely idiot proof underestimates the ingenuity of complete idiots. in reply to LenPenzo #
- RT @zappos: "Lots of people want to ride w/ you in the limo, but what you want is someone who will take the bus w/ you…" -Oprah Winfrey #
- RT @chrisguillebeau: "The cobra will bite you whether you call it cobra or Mr. Cobra" -Indian Proverb (via @boxofcrayons) #
- RT @SuburbanDollar: I keep track of all my blogging income and expenses using http://outright.com it is free&helps with taxes #savvyblogging #
- Reading: Your Most Frequently Asked Running Questions – Answered http://bit.ly/8panmw via @zen_habits #
Please vote for me
My post 4 Ways to Flog the Inner Impulse Shopper is up in Free Money Finance’s March Money Madness tournament. Please take a moment to vote for me(Flog).
Thank you. That is all.