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Priorities

I once saw a sign on the wall in a junkyard that said, “Failure to plan on your part does not constitute an emergency on my part.”

Another good one: “If everything is top priority, nothing is top priority.”

Once a week, I meet with my boss to discuss my progress for the previous week and my priorities for the coming week.   This is supposed to make sure that my productivity stays in line with the company’s goals.

Great.

Once a day, my boss comes into my office to change my top priority based on whichever account manager has most recently asked for a status update for their customer.

Not so great.

At least twice a week, he asks for a status update on my highest priority items.   Each time, he could mean the items we prioritized in the weekly meeting, or the items he chose to escalate later.   Somehow, getting a new task escalated doesn’t deescalate an existing task.

Everything is a top priority.

To compensate, I’ve been working a few 12 hour days each week, and occasionally coming in on the weekends.

I’m dedicated and still behind.

Prioritizing is treated as an art, or in the case I just mentioned, a juggling act.  It should be considered a science.  It’s usually pretty simple.

  • Is the problem costing you money? +1
  • Is the problem costing your customer money? +2
  • Is the problem going to hurt your reputation? +1
  • Is there a deadline? +1
  • Is it soon? +2
  • Is it urgent? +1
  • Is it important? +2
  • Are there absolutely no real consequences for anyone if it doesn’t get completed? -500

That’s it.    Too many times, we get hung up on urgent-but-not-important items and neglect the important things.

The hard part comes when it’s someone else setting your priorities, particularly when that person doesn’t rate things on urgency, importance, and cost but rather “Who has bitched the loudest recently?”

Can I tell my boss that I’m not going to do things the way he told me too?  No.  A former coworker very recently found out what happens when you do this.

Can I remind him that I’m busting my butt as hard as I can?  Yes, but it will just earn me a request to come in on the weekend, too.

Can I ignore the official priorities part of the time, and work on what I feel is most important to keeping our customers happy?  Yes, but it’s easy to go too far.  “Boss, I ignored what you said, but this customer is happy, now!” won’t score me any points if it happens every week.

Priorities are simple, but not always easy.  How do you balance your priorities?

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The Happy Challenge

Watch this video.


Done?

Great.

For the cheaters, the part I am most interested in is the bit about reprogramming your brain for happiness.   Studies are showing that you can rewire yourself to be happier by doing happy things.

The science is sound.  Good things trigger a dopamine reaction.  Your body likes dopamine, so you start craving the things that make it happen, which all happen to be good things.  As you suffer dopamine withdrawal, you become driven to do what it takes to get your fix.

The process is similar to heroin withdrawal, with no downside.

Hugging your kids(assuming you like them) triggers the reaction.  So does sex, successes at work, and beating a video game.

The specific plan mentioned in the video is to write down three things that you are grateful for, once per day, for 21 days in a row.  That will begin the self-reinforcing training that can get you hooked on being happy.

That’s a win. 75% of job success is predicted by your attitude.  You are 31% more productive when you are happy.  You’re also more fun to be around.

That’s a win.

Here’s my challenge:

For the next 21 days, do it.  Write down 3 thing you are grateful for.  What makes you happy?  It’s okay if it’s hard.  If it’s hard for you, you need it more than most.

Now, the truly hard part:

Fill out this form every day.  Your answers can be as long or as short as you’d like, but there has to be 3 new things every day for 21 days.  We’re going to train your brain to look for the positive, so you can’t give me 63 things on day 21.  3 things, 21 days.

On day 22, tell me how the previous 3 weeks have been.

When it’s over, I’ll hold a drawing for everyone who completed the challenge.   Not everyone will see this immediately, so I’m going to run the challenge until May 15.    That means you have until April 24th to get started.

3 answers per day means three prizes.  I’ll give away a total of $250 to three lucky participants.   That’s a $125 prize, a $75 prize, and a $50 prize, but you have to obey the rules.  3 things, 21 days in a row.

Be happy.  I dare you.

Transparency

A friend–let’s call him me–recently had a bit of a hangup with a business relationship.

On a long-term project, there were some unavoidable setbacks.   My friend decided to work through them, hoping to get everything back up to speed…before the customer noticed.

It’s a funny thing, but customers like to look at status reports on long-term projects.   A couple of months after the biggest problem, the customer called my friend wanting an in-person status update.   They told him to be prepared for an uncomfortable conversation.

Crap.

Now, the setbacks were truly unavoidable.   Things came up that were entirely outside the realm of my friend’s control, but he had to deal with them anyway.    When the problems were laid out in front of the customer, it went from uncomfortable to a discussion on how to expand the business relationship.

Transparency for the win.

Bad things happen.  Anybody who doubts this is clearly not equipped to deal in the adult (that’s adult in the “grown-up” sense, not adult in the “porn” sense) world.  Companies know that bad things can happen to derail a project.  They are going to be more interested in how you get the project back on track than anything else.

When things go wrong, be open about it.   Your customers/family/friends/one-night-stands will appreciate not having to wonder what’s going on.

 

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Rental Property Update

As I’ve mentioned before, we are fixing up the house we inherited in April to rent it out.

We already have renters lined up starting in February.  My wife has known the couple for several years, so we’re not worried about strangers wrecking the place.   We will be doing a lease, because skipping that is dumb, even if you know the tenants.  They will be paying $1200 per month, plus electric, water, and garbage.  We’ll be covering gas and–of course–property taxes.    We’re paying the gas bill because we’re going to have most of the appliances on the repair plan through the gas company so we won’t have to worry about appliances breaking.

Those expenses will run about $325 per month, leaving $875 as profit.   We’ll probably save another $200 of that to cover future vacancies and for property issues that I’m not foreseeing, leaving $675 to save and invest.

Over the summer, we have spent quite a bit of money fixing the place up.

  • Dumpsters x3, $1200.   Did I mention my mother-in-law was a hoarder?
  • New boiler, $4500.
  • Electrical repair, including running power to the garage, $1400.
  • Plumbing & gas repair, $900.
  • New stove & refrigerator, $1000.
  • Landscaping, $2500.
  • Other repairs, $8000.

So far, we have spent about $19,500 fixing this place up.   There is still a bit of work left to do.

Are we done?

Crap, no.

  • We have two rooms of stuff that we need to research and price individually before we sell.   This includes some old cameras, typewriters, and collectibles.
  • We need to buff and polish the hardwood floors that are in surprisingly good shape.
  • We have to scrub the entire house.    Cobwebs and mouse crap show up in interesting places when 90% of your house is buried for most of 30 years.
  • We have to clean the last of the debris out of the basement.  This, and some other stuff, will mean yet another dumpster.
  • We have to paint walls and ceilings all over the house and the basement floor.

The to-do list will come with a price tag somewhere between $1000 and $1500.

That comes out to about $21,000 spent to make $675 per month.   In just 3 years, the property will be turning a profit, then it becomes an actual profit center for us, hopefully forever.  The expenses are all tax deductible, but only as depreciation, which means the cost has to get deducted a bit at a time over the course of the next 5 to 30 years.

On the other hand, we could probably sell the place for $200,000.   It’s going to take 25 years of renting to make up that difference.

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Mortgage Race, Part 2

As I mentioned last month, Crystal and I are in a race to pay off our mortgages.  The loser(henceforth known as “Crystal”) has to visit the winner.   Now, since–judging by the temperature–Crystal lives in Hell, I think it would be good for her to visit in the winter.  There something about the idea of going ice fishing, staring at a hole in the ice while sitting on a 5 gallon bucket, cursing the day I was born.

Today, she threw down the gauntlet again.   She has apparently decided that, since her prerequisites are met, she’s going to win.  Sure, she’s closed on her house and built her savings back up to $20000, but it doesn’t matter.  I’ve sent a small army of arson-ninjas to keep her from getting ahead.    They are so small, they can only carry tiny matches and single drops of gasoline, so the damage they can do is tiny, but it will add up.   Just a word of advice:  if you hire an army of arson-ninjas, go for the upsell and get ninjas that are at least 2 feet tall.   Anything less is just inefficient.

When I announced the race last month, my mortgage balance was $26,266.40.  Today, it is $25,382.53.   In three days, there will be another $880 applied to the principal.

In February, our renters will move in and we’ll conservatively have another $650 to pay.  When that starts, our balance should be around $23,000.   Adding a portion of the rent payment should mean we pay off the house in May 2014.  However, when I bring in our side hustle money, that will bring us back to September 2013.

Crystal’s projected payoff is July 2013, so I’ll have to hustle.