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- I approve of the Nightmare remake. #Krueger #
Inadvertent BOGO
I refuse to buy my kid more expensive video game systems. He’s got a friend who’s got one of each, going back 15 years.
We don’t do that, so he’s spent the last 6 months saving to buy his own XBox 360. After his birthday this month, he finally had enough, so we ordered it a few days ago.
Wednesday was the Great Unboxing.
I was making dinner in the kitchen while the punk and his friend unpacked the box from Amazon.
The squeals were normal. The shouts of “Dad, why did you buy two XBoxes?” were a surprise.
Two?
No.
Actually, yes. There were two of the things in the box. Did I order two? Did I accidentally pay for two?
Nope. The packing slip only listed one, my order history only showed one, and my credit card was only charged for one.
Yet, there were two in the box. Free XBox! Woot!
That means an XBox in the bedroom for Grand Theft Auto and Red Dead Redemption, and an XBox in the basement for Madden and Star Wars. No fighting. No turns to take. And it didn’t cost us an extra $200.
That’s all win.
If there’s nothing on the packing slip, then Amazon didn’t know I had it. Even if they did, I didn’t do anything to make them send it. There was no fraud. Legally, I had no obligation of any kind to do anything other than enjoy my new prize.
Lots of win.
The kids were excited. Everyone gets a turn. Multiplayer games.
The parents were excited. We get a turn. M-rated games.
So much freaking win in that box.
But….
There’s always a but.
We didn’t order it. We didn’t pay for it. It wasn’t ours.
A friend told me to sell it. She knows how hard we’re working to pay off debt.
A coworker said, “Screw them. They’re just a big corporation who’d be happy to screw you first.”
But it wasn’t ours.
I spent 12 hours trying to rationalize a way to keep it that wouldn’t be unethical, make me feel guilty, or–most important–send a horrible message to my kids.
I couldn’t do it.
It wasn’t ours.
I had a talk with my son. It was his money that got this little prize into our house, after all. He wanted to keep it, naturally. He’s got a lot to learn about persuasion. He acknowledged that sending it back was the right thing to do. He agreed that it would suck if the roles were reversed. His only argument in favor of keeping it was “I want it.”
Even he admitted that was completely lame.
It’s going back. I let him think that was his decision.
I talked to Amazon. They apologized for the inconvenience and gave me a UPS label to send it back at no cost. It didn’t cover pickup, but I’ve got a drop box in my office building, so I can deal with that.
My wife was pissed. The customer service rep never bothered to say thank you. She called Amazon to complain to a manager. After reminding him that we had no duty to return the free XBox, he gave us a $25 gift card to say thank you.
I love my wife.
My son, for deciding to to the right thing, gets to spend the gift card. My wife, for being awesome, gets to be with me. I miss my free XBox.
What would you do? Would you keep the free XBox, sell it, or send it back?
My Credit Cards
This announcement is a bit premature, but not everything that’s premature has to end in an evening of disappointment.
At the beginning of the year, I transferred the balance of my last credit card onto two different cards, each with a 0% interest rate. One card got a $4,000 transfer and the other got $13,850. The approximately $415 in fees I paid for the transfer saved me nearly $1500 in interest this year.
The card that got the big balance is the card we use for a lot of our daily spending. On my statement dated 2/18/2012, the balance on the this card was $14,865.23. At the same time, the smaller card had a balance of $3,925.09, for a total of $18,790.32. When I started my debt-murder journey in April 2009, it had peaked at just under $30,000.
When my payments clear later today, that balance will be gone.
That is nearly $19,000 paid down in 8 months.
Now, the inheritance we picked up did accelerate our repayment a bit, but only by a few months.
Starting from $90,394.70 in April 2009, we have paid down $63,746.70, leaving $26,648.00 on our mortgage.
I’m more than a little excited, which–as usual–is the cause for the prematurity.
New goal: pay off the mortgage in 2013.
Credit Peril
When my mother-in-law died, we went through all of her accounts and paid off anything she owed.
The Discover card she’d carried since the 80s–a card that had my wife listed as an authorized user–had a balance of about $700. We paid that off with the money in her savings account. They cashed out the accumulated points as gift cards and closed the account.
A few months ago, we decided it was time to buy an SUV, to fit our family’s needs. We financed it, to give us a chance to take advantage of a killer deal while waiting for the state to process the title transfer on an inherited car we have since sold.
Getting good terms was never a worry. Both of us had scores bordering on 800. Since our plan was to pay off the entire loan within a few months, we asked for whatever term came with the lowest interest rate.
Then the credit department came back and said that my wife’s credit was poor. I chalked it up to a temporary blip caused by closing the oldest account on her credit report and financed without her. No big deal.
Since we decided to rent our my mother-in-law’s house, we’ve discussed picking up more rental properties. That’s a post for another time, but last week, we went to get pre-approved for a mortgage. During the process, the mortgage officer asked me if my wife had any outstanding debt that could be ignored if we financed without her.
Weird.
A few days ago, we got the credit check letter from the bank. Her credit score? 668.
What the heck?
I immediately pulled her free annual credit report from annualcreditreport.com, which is something I usually do 2-3 times per year, but had neglected for 2012.
There are currently two negatives on her report.
One is a 30 day late payment on a store card in 2007. That’s not a 120 point hit.
The other is an $8 charge-off to Discover. As an authorized user. On an account that was paid.
Crap.
We called Discover to get them to correct the reporting and got told they don’t have it listed as a charge-off. They did agree to send a letter to us saying that, but said they couldn’t fix anything with the credit bureaus.
Once we get that letter, it’s dispute time.
Twinkies: A Failure of Unionization
Twinkies may survive nuclear warfare, but the iconic sweet treat ultimately couldn’t withstand the might of the unionized workforce. Faced with mounting losses and overwhelming debt, due in no small part to the relentless demands of the various unions representing the nearly 19,000 employees, Hostess Brands filed bankruptcy for the second time in January 2012 and ultimately requested permission to liquidate it’s assets in November of last year when a buyer failed to materialize. While many factors played a part in the demise of the maker of such all-American snacks as Ding Dongs and Ring Dings, as well as childhood favorite Wonderbread, there is no denying the fact that costs imposed by union contracts were a major factor in the shuttering of this once-beloved company.
While there is certainly plenty of blame to go around, the simple fact is that nearly 97 percent of the company’s unsecured claims were from employee pension funds, according to the Chapter 11 filing. How did those claims arise? Simply put, the skyrocketing pension expenses were caused by the unions continuing to push for overly generous retirement rewards despite overwhelming evidence that the company could never sustain those costs. True, the unions did agree to considerable concessions prior to and even following the first bankruptcy filing in 2004. However, that was only after union officials had pushed wages and other benefits into the stratosphere, even though Hostess has been struggling for years to remain competitive.
Certainly America’s changing eating habits, increased competition from such companies as McKee Foods, makers of Little Debbie snack cakes, and rising commodity costs all contributed to the ultimate demise of Twinkies. There is no doubt, though, that union contracts inhibited the company’s ability to adapt and make the necessary changes to remain profitable. Not only were employee costs out of control, ridiculous union rules made it nearly impossible for the company to make money. These are just a few of the rules that hampered Hostess’ management:
- Twinkies and Wonder Bread could not be delivered on the same truck.
- Drivers could only deliver one product, even if they did not have a load and a load of another product was waiting to go out.
- Drivers could only drive. They had to wait for loaders to fill their trucks.
- Likewise, loaders could only handle one product. Their contract prohibited a Twinkie loader from helping out if the Wonder Bread loaders were shorthanded.
Yes, management agreed to these terms, but often they were forced to do so in order to prevent a costly strike. In fact, it was a labor strike that lead to the decision to liquidate.
Unions are meant to protect workers from dangerous working conditions, overbearing management and unfair labor practices. Ensuring a living wage and decent benefits is another of their responsibilities. However, it is evident that in this case, the unions became as much an enemy of the Hostess employees as of the company’s management. As a result of their unwillingness to compromise and make wage and benefit concessions, almost 20,000 people no longer have a job that needs to be protected. In the end, the unions drove not only the company but themselves out of business.
Not to fear, however. Two private equity firms acquired Hostess’ assets last fall and are beginning to turn the company around. Production of Twinkies began again in June, and the gooey sponge cakes returned to store shelves on July 15. The workforce has been dramatically reduced and will not be unionized. In the end, probably the only winner in this battle is America’s sweet tooth.
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Sammy’s Story, Part 3
If you haven’t been following along with Sammy’s story, please take a few minutes to do so here and here.
After Sammy gave me the sketches of his landscaping plan for my mother-in-law’s yard, we sat down to work out a proposal. Keep in mind that he’s never run a business and I’ve never run a landscaping business, so it was a bit of a learning experience for both of us.
We finally came up with a proposal for $1200, which included laying a plastic border around the yard, mulching the border, removing some trees and stumps, sanding and painting a swing and barbecue pit, and hard-raking the yard. He asked if $400 of that could be applied to the car he bought from us. I said yes, which was a mistake.
Sammy’s plan was to hire guys from the Salvation Army and at-risk kids, giving them a chance to improve their situations. As it turns out, a significant percentage of those folks don’t really want to work to improve their situations. The guys from the Salvation Army were all vetted by one of the counselors, but still only worked out about half of the time. The kids quit wanting to work when they found out it involved…work.
That was an expensive lesson that caused a bit of a cost overrun. If the crew that finished the job would have started it, we’d have been done weeks ago. What should have taken 3-4 days ended up taking a month. Not a 40-hour per week month, but it was still a month.
As we came closer to our garage sale, Sammy had the great idea to tackle the front yard, too. He wanted to make it pretty as an advertisement for the people coming to the sale. That inflated the cost.
We used the stacks of bricks that came with the house for the border instead of the plastic roll. Another price boost, since it involved digging deeper and laying freaking bricks.
The plan was for us to pay $800 out-of-pocket for the work, plus $3-400 in tools and equipment to help launch the business, plus materials. We ended up paying a bit under $3000 for everything. Between the labor problems and an expanding project, the price got a bit higher than either of us had anticipated.
At least the yard looks nice.
