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Book Review: Social Nation

I recently had an opportunity to read Social Nation: How to harness the power of Social Media to attract customers, motivate employees & grow your business by Barry Libert. Heckuva title.

Libert is the the CEO at Mzinga, which is a company that connects other companies–and their customers–using social media to collaborate and communicate. Social media is, quite simply, using the internet to drive interactive communication. This includes Twitter, Facebook, and forums. Sometimes, it’s just discussion, sometimes, it’s sharing user-generated content.

Social Nation “will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services.” It bills itself as a “complete toolbox” for social media. Does it match the hype? Let’s see.

The book is broken into three sections.

Part 1: The Future of Business is Social

Libert asserts that the future of business is social. That is obviously true, to a degree. A solid viral marketing campaign can drive more eyeball to a product than a full-page spread in the New York Time or a 30-second spot during Super Bowl halftime. However, there are a lot–possibly a majority–of business-to-business companies that will gain no value from a social media campaign. Would a regional supplier with an exclusive distributorship for a top-name line of faucets benefit from being on Twitter? No. On the other hand, 17% of our time online is spent on social applications and the fastest growing demographic on Facebook is 35 years old or older. There is certainly some value to be gained by have a social media presence in some markets.

This section(all of chapter 3!) also contains a link to a test to determine your social media skills. I haven’t taken the test, mainly because I don’t feel like registering for another site. This struck me as nothing more than lead generation, which is a shame. It could be a useful tool.

Part 2: Seven Principles for Building Your Social Nation

This section has seven chapters, containing 7 case studies that detail the 7 principle of social media, as defined by Libert and Mzinga.

The principles include:

Let the culture lead the way, as demonstrated by Zappos.com.
Involve your fans. The big takeaway from chapter 8 is that, when you create a community, your job is to facilitate involvement, not to control it. If you try to run it with an iron fist, it will choke and die.
Reward others and you will be rewarded. Apple lets developers keep 70% of the money they make in the app store. That encourages developers to develop, making everyone more money. Give. Karma will take care of the rest.
There are 4 other principles, but some are just common sense, and I don’t want to give away the contents of the book.

Part 3: Start Today and Create Your Own Social Nation

aka

Chapter 11: How to Get Started and 10 Pitfalls to Avoid

Section 3 has just one chapter, but it’s a good one. It explains the difference between followers and fans, the value of each and how to bond with each. The difference? Fans are actively involved. Followers are far more passive.

This section/chapter also goes into some things to avoid, like abandoning a social media strategy too early, failing to market your business, underestimating the power(positive and negative) of a social network.

Is it worth getting the book?

Social Nation bills itself as a complete social media toolbox, but it falls a bit short. The book tackles social media from a purely strategic point of view, ignoring the tactical concerns. It’s clearly geared toward helping a company plan its social media strategy from a 10,000 foot perch. For the people in the trenches, or anyone with a grasp of strategy that’s looking for the details on running a social media campaign, it’s not enough. That said, if you are trying to plan a social media strategy, or you have no idea where to start, this is a great book for you. It holds a lot of value, but stops some distance before “complete”. Definitely worth a read if you are involved is social media planning.

Giveaway

I’m giving away Social Nation. If you’d like to have a chance to get it, just leave a comment, telling me how you like to see companies use social media. Fair warning, this is the book I read, so it’s “used”. I take care of books, so you can’t tell that it’s used.

Publishers, Publicists, and Authors

If you have a book you’d like me to review, please contact me.

What motivates me financially?

Finance, Parenting

This post was originally written for a blog swap run by the Yakezie personal finance blog network to answer the question “What motivates you to be financially responsible?“

This may not be the most original motivation, but I am financially motivated by my family. Before I had kids, I didn’t care much about money or “stuff”. My goal was to sell everything I owned and backpack Europe. Yeah, it’s a bit cliché, but that’s the way it is. I was also considering trying to live out of saddlebags while touring the country 1000 CCs at a time.

Now, I’ve got so many other considerations. Four, to be exact. A wife and three kids certainly change your perspective. If it doesn’t, you’ve got flaws that I can’t help you with.

When my family started, it was a huge wake-up call. Suddenly, I had responsibilities (cue scary music). Overnight, I had things to care about that didn’t involve a party, or instant gratification, or, well, me. Merlin the Stork floated down, waved a wand and Poof! I was a grown-up. This may not sound like much of a shock, but my wife and I had baby #1 when we were 20. Adulthood was still pretty new to us, and suddenly we’re parents?

As a grown-up, with three precious little monsters dependent on me for absolutely everything, I had to start worrying about their security. This was more than just keeping them physically safe. I’ve had to manage their emotional health, their physical needs, and their entertainment. They rely on me (and my wife!) for everything. How could I live with myself if I couldn’t put food on the table and a roof over their heads? Winter boots? Clothes without holes? Visits to the doctor? Have you ever noticed how much kids cost, even without considering the Japanese fad games and Barbie dreamhouses? Having a kid is like cutting a hole in your wallet and holding it over a blender nestled comfortably in a roaring fire fueled by napalm.

Then, after I’ve got them clothed, fed, sheltered, and entertained, I have to teach them how to be real people. I’m of the opinion that children in their natural state are little more than wild animals. Generally cuter, but that’s about it. It’s a parent’s job to train that ravenous little beast into an acceptable, successful person. Part of that consists of teaching the little brats how to start paying for their own clothes, food, shelter, and entertainment, and how to manage that without becoming a drain on society. Productivity and success can be defined a thousand different ways, but none of them include letting other people pay your way or borrowing money you have no intention or means of repaying. Ultimately, being an adult–being a successful part of society–involves recognizing your responsibilities and living up to them.

Caring for, providing for, and teaching my children the things I know provides me with an irreplaceable opportunity to watch them grow and learn, while giving me a chance to steer that growth. It is, without a doubt, the best, most satisfying, and most difficult thing I have ever done. The pleasure I get from raising my kids reinforces my desire to become the best person I can be.

Really, I just want to be the guy my kids think I am.

Selling Your Car

Finance

: English: Jalopy car in Joshua Tree National Park in Hidden Valley Campground (Photo credit: Wikipedia)

When it’s time to replace your car, most people focus on the new car, instead of the old, but that is ignoring real money. Your old car–unless it has disintegrated–still has value. Sometimes, it’s just time to ask yourself, “When should I sell my car?”

When you’re looking to sell your car (like with We Will Buy Your Car), you generally have several options:

Tow & crush. If your car has been wrecked, doesn’t run, or is just old and beat up, you may be stuck with calling a junkyard and accepting $50 for them to pick up your car and crush it for scrap.
Trade it in. This is probably the least hassle, but–other than #1–doesn’t pay well. Dealerships are willing to pay something under what they will get at a wholesale auction, which is quite a bit less than the blue book value.
Sell it yourself. Now you’re thinking, “He’s going to buy my car! Oh, bother.” It can be a pain, but it’s also the best way to get a decent price for your wheels.

When you sell your car, there are a few things to keep in mind, much like when you sell something on Craigslist.

Don’t be alone. There are bad people in the world, but they don’t like witnesses. Bad things are much less likely to happen if you have company.
Know your price. Specifically, know three price: your dream price, the price that would make you happy, and the absolute lowest price you are willing to accept. Make sure you figure these numbers out ahead of time. Know what you are comfortable with before it comes time to close the deal.
Check IDs. The buyer is going to want to test-drive your car. That’s fine, but you want to make sure you know who is driving off in your car. “Officer, Sumdood took my car. He was wearing jeans.” That won’t get your car back.
Clean it up. Get the car detailed before you show it to a potential buyer. A sparkling-clean car will almost always bring in a few hundred extra dollars. It’s well worth the expense.

Following this plan should make the sale go as smoothly as possible and bring you the most possible money.

Readers, what have you done to dispose of an old car?

This is a sponsored post written to provide some insight into the world of used car retail.

We failed Christmas Budgeting 101 this year. I haven’t totaled the damage, yet, but we have spent at least $500 more than we had planned.

It hurt.

Next year, we’re going to handle the Christmas budget differently. This year’s model isn’t working. It’s a lot like pushing a car down a hill to get it started, but ignoring the cliff at the bottom.

1. Use cash. A huge part of our problem was that Capital One is helping us celebrate. It’s horrible, because we both know we shouldn’t be using a credit card, for exactly this reason, but we can’t seem to make the transition back away from the plastic. Part of the reason is that Amazon and ThinkGeek don’t accept cash, and part of it is convenience. Don’t get me wrong, we’re not carrying a balance on the card, but it’s still far too easy to overspend.

2. Communicate! If our gift budget is $500, and I spend $300 online while she’s busy spending $300 in stores, out budget is shot. Worse, if we spend that money buying stuff for the same people, our budget is shot before our shopping is done. A little bit of this happened to us this year.

3. Explore atheism. There really is no more effective wa

y to cut down holiday expenses than to eliminate the holiday completely. This may not be the best answer for everyone, but it’s effective. On the other hand, I know several atheists who celebrate Christmas as much as anyone else. This probably isn’t a good alternative for most people.

3, Take 2. Cut back on “stuff”. My kids have more toys than they can play with. My kids’ parents have more toys than they can play with. Do we really need more? Wouldn’t it be better to spend the money I’d normally use to buy my wife a present on a series of date nights, spread out through the year? I could take my kids to Feed My Starving Children so they can understand how privileged they are and how much the things they take for granted are really worth.

There are so many other ways to celebrate a holiday that has turned into a national orgy of consumerism. Next year, we’ll be trying some of the alternatives.

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