- Watching Gamers:Dorkness Rising #
- Charisma? Weee! #
- Tweeting a dork movie? I'm a bit of a geek. #
- We just met and the first thing you do, after boinking a stranger in the presence of the king, is to murder a peasant? #
- Every movie needs a PvN interlude. #
- Everything's better with pirates. #
- Waffles? Recognize. #
- The Spatula of Purity shall scramble the eggs of your malfeasance. #
- Checkout clerks licking their fingers to separate bags or count change is gross. #
- Watching Sparkles the Vampire, Part 2: Bella's Moodswing. #twilight #
- @penfed was a waste of money. $20 down the drain to join, wouldn't give a worthwhile limit, so I can't transfer a balance. #
- @JAlanGrey It's pretty lame. The first one was ok. This one didn't improve on the original. in reply to JAlanGrey #
- RT @tferriss: Are you taking snake oil? Beautiful data visualization of scientific evidence for popular supplements: http://ping.fm/pqaDi #
- Don't need more shelves, more storage, more organization. Just need less stuff. #
- @BeatingBroke is hosting the Festival of Frugality #226 http://su.pr/80Osvn #
- RT @tferriss: Cool. RT @cjbruce link directly to a time in a YouTube video by adding #t 2m50s to end of the URL (change the time). #
- RT @tferriss: From learning shorthand to fast mental math – The Mentat Wiki: http://ping.fm/fFbhJ #
- RT @wisebread: How rich are you? Check out this list (It may shock you!!!) http://www.globalrichlist.com/ #
- RT @tferriss: RT @aysegul_c free alternative to RosettS: livemocha.com for classes, forvo.com for pronunc., lang8.com for writing correction #
- Childish isn't an insult. http://su.pr/ABUziY #
- Canceled the Dish tonight. #
How to Complain – The Squeaky Wheel Gets the Grease
- Image via Wikipedia
Have you ever been screwed by a company? Have they sent you the wrong item, or an empty box, or left your order backordered for so long that you can’t even dispute it with your credit card company any more?
What can you do?
I know you’ve heard the phrase, “The squeaky wheel gets the grease.” That means, he whines loudest, gets the most. The thing is, you have to whine effectively, or you’ll just get round-filed.
Targeting Subsystems On
Who you complain to matters more than what you complain about. The clerk at your local big-box retailer isn’t going to refund your online purchase. You need to complain to someone who can make a decision to help you. First, find the customer service email address. Next, if you are complaining about a recurring service, find the retention department’s email address. Finally, find the email address for absolutely everybody Vice-President or above for that company, including the board of directors. Go to their website, find the email for some PR drone and figure out the format. First.Last@Company.com or FirstInitial.LastName@Company.com or whatever. Look up the company in Google Finance and translate everyone’s name into the email format. You might not have the perfect list, but it should be close.
Target Locked On
Now that you know who you are about to blast, what are you going to say? A few things to include are:
- Your contact information. If they can’t get back to you, they can’t make it up to you.
- Details of the problem. Include the date of purchase, date of delivery, and a detailed description of what actually went wrong.
- Scanned copies of receipts.
- Any names of anybody you’ve had to deal with, either in the original transaction or when the problem occurred, if you have the names.
Engage!
What to say, what to say?
- Don’t be abusive. It’s okay to be angry, and it’s okay to let them know your are angry, but swearing or threatening their lives will–at best–only get you ignored. Worst case, threats are illegal and they can pass your email along to the police.
- Stay brief. It doesn’t matter that your daddy took you to Starbucks to use their free wi-fi when you were just three years old. Don’t talk about that time the aliens abducted you or how sad you are that they never call like they promised they would. Keep to the point. “This is who I am. This is what happened. This is what I want you to do about it.”
Send that sucker out. If you feeling particularly perturbed, send a CC to your state’s Attorney General and any possibly related regulatory agencies. I tend to save this step for round 2.
Sunday Roundup: Diet Redux
I had total diet fail last month.
From April to May, across 4 consecutive weekends, I put a bit over 1500 miles on my car on 4 separate trips. That is something like 10 times my average mileage.
That’s a lot of driving, squeezed around a regular schedule of work. Have you ever tried a drive through for low-carb food? Because of that, and the circumstances of some of my trips, I abandoned my diet on those weekends. Funeral food is rarely low-carb.
By the time those trips were over, I had spent so much time off my diet that “What’s one more sandwich?” became an easy justification. There is a reason I don’t break the rules I give myself. I can’t seem to cheat just once. Once I cross that line, it’s over.
So, instead of cheating on my diet and feeling guilty, I officially dropped it for most of the month of May. I decided it would be easier to get it out of my system than to continue worrying about it.
May’s over, and I’m back on the Slow Carb diet. My little fail cost me 7 pounds and 6.5 total inches(waist , hips, biceps, and thighs). I’m reasonably sure that most of that is water and will evaporate before next weekend.
Best Posts
My goal is to live my life so that I have no regrets at the end of it. That means pursuing my dreams and doing the things I love.
It’s easier to do the things I love when my life isn’t weighed down by the crap I don’t need.
Sweating the Big Stuff wrote a killer post on saving money simply by asking. Often, the easy things work.
Carnivals I’ve Rocked and Guest Posts I’ve Rolled
Shopping Online: The Money-Saving Secret was included in the Festival of Frugality.
Money Problems: Paying Off Debt was included in the Carnival of Personal Finance.
5 Ways to Help Your Friends Stay Out of Debt was included in the Totally Money Blog Carnival.
Should Pupils Focus on Personal Finance was included in the Yakezie Carnival.
Thank you! If I missed anyone, please let me know.
Get More Out of Live Real, Now
There are so many ways you can read and interact with this site.
You can subscribe by RSS and get the posts in your favorite news reader. I prefer Google Reader.
You can subscribe by email and get, not only the posts delivered to your inbox, but occasional giveaways and tidbits not available elsewhere.
You can ‘Like’ LRN on Facebook. Facebook gets more use than Google. It can’t hurt to see what you want where you want.
You can follow LRN on Twitter. This comes with some nearly-instant interaction.
You can send me an email, telling me what you liked, what you didn’t like, or what you’d like to see more(or less) of. I promise to reply to any email that isn’t purely spam.
Have a great week!
The Luxury of Vacation
This was a guest post I wrote last year to answer the question posed by the Yakezie blog swap, “Name a time you splurged and were glad you did.”
There are so many things that I’ve wanted to spend my money on, and quite a few that I have. Just this week, we went a little nuts when we found out that the owner of the game store near us was retiring and had his entire stock 40% off. Another time, we splurged long-term and bought smartphones, more than doubling our monthly cell phone bill.
This isn’t about those extravagances. This is about a time I splurged and was glad I did. Sure, I enjoy using my cell phone and I will definitely get a lot of use out of our new games, but they aren’t enough to make me really happy.
The splurge that makes me happiest is the vacation we took last year.
Vacations are clearly a luxury. Nonessential. Unnecessary. A splurge.
When we were just a year into our debt repayment, we realized that, not only is debt burnout a problem, but our kids’ childhoods weren’t conveniently pausing themselves while we cut every possible extra expense to get out of debt. No matter how we begged, they insisted on continuing to grow.
Nothing we will do will ever bring back their childhoods once they grow up or—more importantly—their childhood memories. They’ll only be children for eighteen years. That sounds like a long time, but that time flies by so quickly.
We decided it was necessary to reduce our debt repayment and start saving for family vacations.
Last summer, we spent a week in a city a few hours away. This was a week with no internet access, no playdates, no work, and no chores. We hit a number of museums, which went surprisingly well for our small children. Our kids got to climb high over a waterfall and hike miles through the forest. We spent time every day teaching them to swim and play games. Six months later, my two year old still talks about the scenic train ride and my eleven year old still plays poker with us.
We spent a week together, with no distractions and nothing to do but enjoy each other’s company. And we did. The week cost us several extra months of remaining in debt, but it was worth every cent. Memories like we made can’t be bought or faked and can, in fact, be treasured forever.
Carnival Roundup
I spent this week in my home town with my family: my parents, brothers, sisters-in-law, nieces, nephews, kids, uncles, aunts, and some cousins from Tennessee that I don’t see often.
In the evenings, after the kids were put to bed, we played Cards Against Humanity: A Party Game For Horrible People.
If you are a horrible, dirty-minded person, with a sense of humor that would make your grandmother blush–and you have friends to match–get this game. Then play it where you can’t wake up the neighbors. Seriously, it’s more fun than a super soaker filled with cat pee.
Live Real, Now was included in the following carnivals recently:
Yakezie Carnival hosted by Write and Get Paid
Carnival of Money Pros hosted by I Am 1 Percent
Carnival of Financial Camaraderie #39 hosted by My University Money
Carnival of Retirement #26 hosted by Write and Get Paid
Totally Money Carnival #72 hosted by MammaSaver
Festival of Frugality #342 hosted by Help Me to Save
Carnival of Money Pros hosted by Simple Finance Blog
Carnival of Financial Camaraderie #38 hosted by My University Money
Yakezie Carnival – Summer Vacation Edition hosted by One Cent at a Time
Carnival of Retirement #24 hosted by Making Sense of Cents
Yakezie Carnival – Arachnophobia Edition hosted by See Debt Run
Carnival of Money Pros hosted by Broke Professionals
Totally Money Carnival #70 hosted by Young Adult Finances
Yakezie Carnival – Sushi Edition hosted by Free Ticket to Japan
Festival of Frugality #340 hosted by See Debt Run
Carnival of Money Pros hosted by Financial Product Reviews
Yakezie Carnival – Birthday Edition hosted by 20’s Finances
Festival of Frugality #339 hosted by The Frugal Toad (My post was chosen as an editor’s pick!)
Thanks for including my posts.
Get More Out of Live Real, Now
There are so many ways you can read and interact with this site.
You can subscribe by RSS and get the posts in your favorite news reader. I prefer Google Reader.
You can subscribe by email and get, not only the posts delivered to your inbox, but occasional giveaways and tidbits not available elsewhere.
You can ‘Like’ LRN on Facebook. Facebook gets more use than Google. It can’t hurt to see what you want where you want.
You can follow LRN on Twitter. This comes with some nearly-instant interaction.
You can send me an email, telling me what you liked, what you didn’t like, or what you’d like to see more(or less) of. I promise to reply to any email that isn’t purely spam.
Have a great weekend!
Sunday Roundup: 30 Day Project, January Wrap-Up
- Image via Wikipedia
30 Day Project Update
This month, I am trying to establish the Slow Carb Diet as a habit. At the end of the month, I’ll see what the results were and decide if it’s worth continuing. For those who don’t know, the Slow Carb Diet involves cutting out potatoes, rice, flour, sugar, and dairy in all their forms. My meals consist of 40% proteins, 30% vegetables, and 30% legumes(beans or lentils). There is no calorie counting, just some specific rules, accompanied by a timed supplement regimen and some timed exercises to manipulate my metabolism. The supplements are NOT effedrin-based diet pills, or, in fact, uppers of any kind. There is also a weekly cheat day, to cut the impulse to cheat and to avoid letting my body go into famine mode.
I’m measuring two metrics, my weight and the total inches of my waist , hips, biceps, and thighs. Between the two, I should have an accurate assessment of my progress.
Weight: I have lost 22 pounds since January 2nd. That’s 2 pounds since last week.
Total Inches: I have lost 11.5 inches in the same time frame, down 1.5 since last week.
I’m sad. I’m only down 2 more pounds this week. On the other hand, I’m averaging almost a pound a day without exercising. I’m on a new belt loop and I’ve actually lost a ring size. I’m going to keep this up for another month. That’s the beautiful thing about 30 Day Projects: A month isn’t an intimidating length of time. My goal for next month is to drop another 20 pounds.
That said, this is a pretty easy diet to follow. If I get a hankering for a candy bar on Wednesday, it’s far easier to tell myself to wait 3 days than it is to tell myself that it will never happen. Moderation has never been my strong suit. It’s far easier for me to set some solid rules that give me a built-in outlet.
Best Posts
Do you really want to tie yourself down for the next 30 years. Sandy doesn’t, and I agree. 30 year mortgages suck.
Trent lists seven common bills and ways to save on each.
Free From Broke ran a guest post from Melissa on how–and why–to freeze your credit.
Larry Correia’s new book, Hard Magic, is available as an Early Advanced Read Copy from Baen Books. That means you can read the book before it is published. It’s not quite as polished as the final, but still quite good. I’ve read the first 7 chapters and am looking forward to reading the final version.
LRN Timewarp
This is where I review the posts I wrote one year ago.
In Make Yourself Accountable, I list several ways to achieve your goals, primarily by getting other people involved, either to talk you down or to participate in your public humiliation if you fail.
In 6 Questions, I reveal the details of how I manage my finances. The only one that has changed in the last year is #1. We have moved back to our debit card now that we’ve established better habits.
I also wrote a post about preparing your children to deal with their finances. The most important one is to teach delayed gratification. Yesterday, my son finally had enough money to buy himself a PSP, after saving for it for months. He earned it and he is incredibly thrilled to have it.
Carnivals I’ve Rocked
What Happens When You Save was an Editor’s Pick at the Totally Money Carnival. Thank you, Crystal!
5 Steps to Save was included in the Carnival of Personal Finance.
Thank you! If I missed anyone, please let me know.
Get More Out of Live Real, Now
There are so many ways you can read and interact with this site.
You can subscribe by RSS and get the posts in your favorite news reader. I prefer Google Reader.
You can subscribe by email and get, not only the posts delivered to your inbox, but occasional giveaways and tidbits not available elsewhere.
You can ‘Like’ LRN on Facebook. Facebook gets more use than Google. It can’t hurt to see what you want where you want.
You can follow LRN on Twitter. This comes with some nearly-instant interaction.
You can send me an email, telling me what you liked, what you didn’t like, or what you’d like to see more(or less) of. I promise to reply to any email that isn’t purely spam.
Have a great weekend!
