The official launch of online registration for government healthcare has been rife with disastrous glitches from the very beginning. This cataclysmic failure has spurred severe service outages across the country, and this chronically dysfunctional interface serves as foreshadowing for an epidemic of systematic organizational deficiencies. Healthcare.gov is only the first in a series of planned bureaucratic catastrophes.
The Internet Errors
The requirement of preemptive registration resulted in a complete system crash. The ability to input health data was also starkly limited. Security issues also seemed evident as certificates failed to show updated validations, and there was no indication of where confidential information would be stored.
Lack of Foresight and Oversight
The decision to mandate initial registration was a hastily made last-minute change that failed to consider the magnitude of public interest. This unfortunately coincided with a government shutdown, which left limited federal resources available to respond to claims of malfunctioning servers. The biggest mistake made by the Department of Health and Human Services was underestimating the massive influx of uninsured applicants.
To further complicate woes, a chief contractor behind the layout of healthcare.gov is expected to testify that additional time and money could not have salvaged the doomed enlistment effort. His official testimony will shed light on administrative laziness, and the legislative committee is expected to issue serious reprimands, but nothing will recompense the thousands of individuals deprived access to healthcare registration on the date promised to them years in advance. These problems were completely avoidable, but the team in place refused to promptly pay attention.
Proposed Solutions
The Obama Administration has conveniently remained mum on the topic of minor adjustments to the healthcare law, but Congressional Democrats have proposed implementing small delays to the overall roll-out. The dates for enforcing the individual mandate have become a focal point of discussions to modify Obamacare. Because citizens were not given feasible access to the online enrollment system, it would be unconstitutional to levy fines for their lack of registration.
The Foreboding Warning
If politicians cannot even tackle basic website programming, then they should not be trusted to manage the well-being of millions of Americans. Partisan divisions have made two factions that are fully noncoalescent, which means all future fixes will be the result of an incomplete compromise between two warring parties. Real health concerns have been forgotten by the incessant squabbling of politicians in their ivory towers. This means that every new initiative will only cause further societal strife and struggle. Members of Congress have expanded the breadth of their authority without grasping the technological realm. As a consequence, these politicians will continue overextending the limits of their power, and the public will be left to pick up the pieces.
Great article.